Advertisement embed code and presentation can be managed within the community.
Enabling Ads
To enable ads, go to Manage > Administration > Site > Ads and ensure that Enable Ads is checked. If not…
Telligent Community makes use of a roles and permissions system to manage the actions that can be performed by members within the community.
Members, Roles, and Permissions
A member is placed into…
Moderation can be enabled globally or within specific applications. See How does moderation and abuse work? for more details about moderation and abuse.
Moderate all content created/edited by a member…
System Status
Some configuration issues and service accessibility issues could go undetected for periods of time resulting in temporary issues that are difficult to reproduce when they reach support…
The mass email function allows you to send an email to all users assigned to a specific user role. To send a mass email, navigate to Administration > Membership > Email Members:
Select the user role…
The default timezone and date/time formats used for anonymous/unregistered visitors can be set by navigating to Administration > Site > Identification Options and setting the Time Zone , Date Format ,…
SCIM 2.0 is a mechanism where users can be pushed, or provisioned from a third party SCIM client to a SCIM service provider, in this case your community. In most circumstances this third party SCIM client…
Telligent Community supports translating the majority of the text rendered by the platform. User-generated content, however, is not supported for translation.
What Language Packs are Available?
…
Permission templates are used to define permissions at the group level when creating new groups or can be used to update existing groups by overwriting existing permissions. Each group type (see What is…
Compatibility
SSO using OpenID connect was introduced in version 12.0.0.17629 , and is only available in this and later version of the community platform. While this functionality may work with other…
Moderation, SPAM prevention, and abuse are all part of a workflow to prevent inappropriate content from being shown in the community. In general, the content creation workflow is:
When content is created…
Groups define areas of interest for your community and allow you to control content type and access for community members. You can define a group hierarchy with virtually any number of groups and levels…
To overwrite a specific permission for a specific group type and site role. Navigate to Manage > Administration > Groups > Global Permissions
Click the 'Overwrite Permissions' button.
Groups…
Leaderboards are entirely based upon points. They cannot be scoped to different activities. The leaderboard cannot differentiate between why the points were awarded. If a user received 250 points for answering…
Site
To assign these permissions, navigate to the site home page (or profile page), Management > Administration > Membership > Roles > [role name] . Click the role you want to edit and click Edit . …
You can revert group role permissions back to the default, restoring default permissions granted to newly created groups. To see whether or not a role's permissions have been customized, select the role…
This feature can be accessed via the Administration Panel, Pencil Icon > Administration > Site > Shortened URLs When you browse to that location you should see something similar to the following:
…
The Video Transcoder determines which part of the video is used as the "still" image when a video file is uploaded into the community. By default, the 5 second mark is used by Video Transcoder to select…
The Member Points System is a simple rating system that awards members configurable achievements for community participation (such as ratings, posts, replies, downloads, friends, wiki comments and edits…
Profile fields are elements included on user profiles to either simply display information about the user (read-only); create a field visible only to admins (such as a number), or provide a way for the…
The following Cookie Compliance FAQ has been prepared concerning cookies' use of user information in a user-owned device.
Does any part of Telligent Community Server make use of cookies or similar…
Community provides extensibility points to register your own custom permissions and make permission checks in custom code. For more information, please refer to the Defining Permissions Developer training…
Widgets are used by Verint Community to implement individual units of the user interface.
Widgets are scripted, upgrade-safe, localizable, configurable, distributable, fully editable in the browser,…
An achievement is an outward-facing indication that a user has completed a milestone, such as gaining a number of likes on a post or answering questions - in other words, has completed one or more specific…
Private messaging is a way to discuss topics privately member-to-member or in ad-hoc groups of members. Private messaging can be useful when communicating the reason behind a moderation action, when asking…
When are email notifications triggered to subscribers?
Table of Contents
Article Created or Updated
Article Comment
Blog Post
Blog Post Comment
Event Created or Updated
Event Comment
…
It is possible to prevent certain members from having their content moderated.
Click the Pencil icon>Administration > Moderation > Moderation Options and scroll down to Exempt Roles. Here you can add…
Creating your KM Pro Knowledge Collection
Step 1: Navigate to a group where the KM Pro Knowledge Collection will be added. Note: If no groups exists to hold the Knowledge Collection, create a new group…
Before you can connect a community to Verint Knowledge Management Pro (KM Pro), you must be sure that you are running a KM Pro environment that is version 2022 R2 or higher, are using or capable of using…
Note: This article is applicable to customers with On-Premises, Self-hosted, or AnyCloud Verint Community deployments.
Confirm KM Pro Package Installation is Complete and Running
From the Administration…
