A knowledge collection is a collection of knowledge documents, or articles, that are authored in Verint Knowledge Management and pulled into Telligent Community for public consumption. A knowledge collection…
A knowledge document is the sole content inside a knowledge collection . It represents either an article, FAQ, alert or uploaded file from a Knowledge Management site. Unlike most content, knowledge documents…
Creating a knowledge collection is very much the same as other applications, however they do require a bit more setup. Most applications allow users to create the content they contain, but knowledge collections…
Before you can connect a community to Verint Knowledge Management, you must be sure that you are running a Knowledge Management site that is version 15.3 or higher, are using or capable of using OpenAM…
This section contains the following articles:
How do I change permissions for site-wide roles?
How do I change permissions for members of a group?
Default site, group, and application permissions…
Site
To assign these permissions, navigate to the site home page (or profile page), Management > Administration > Membership > Roles > [role name] . Click the role you want to edit and click Edit . …
