Much of this content also applies to Verint Community 11.x
Welcome to the Community Management Basics Training for Verint Community. The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community . Some of these learning modules may include an exercise for you to perform on your own site to practice what was learned during the module.
Community Manager Introduction
New to the Verint Community platform? This interactive guide offers an overview of working with the platform including hyperlinks to training videos and our online documentation to quickly get you up to speed. You will need to download this .pdf file to activate the hyperlinks.
Community Manager Tips and Tricks
We are regularly creating new training videos and adding Tips and Tricks blog posts to help Community Managers better understand working with the Verint Community platform. Please let your Customer Success Manager know if there is something you would like to see added to our collection. We are always looking for new pointers to share with others.