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Verint Community 12.x
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  • Gamification
    • How do I add an Achievement?
    • How do I configure automations for my community?
    • How do I edit an Achievement?
    • How do I manually award or revoke an achievement to/from a member?
    • Leaderboards
    • What are Points and how do I change or manage points?
    • What is an Achievement and how do I change or manage Achievements?
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Gamification

  • Article

    How do I add an Achievement?

    To create an achievement: Navigate to Administration > Membership > Achievements . Click Add Achievement . In the Add Achievement panel, add or perform the action for the following items: Title…
  • Article

    How do I configure automations for my community?

    What is an Automation? An automation is a predefined, configurable rule that implements a behavior. As a community manager, you can select from available automations (or import new ones) and configure…
  • Article

    How do I edit an Achievement?

    Navigate to Administration > Membership > Achievements . Locate the achievement you want to edit and select it. Click Edit . Change one or more of, or check the following: Title - Change the title…
  • Article

    How do I manually award or revoke an achievement to/from a member?

    To award an achievement to a member manually: Navigate to Administration > Membership > Achievements: Then click on the achievement you wish to add the member to, several links will appear: Click…
  • Article

    Leaderboards

    Leaderboards are entirely based upon points. They cannot be scoped to different activities. The leaderboard cannot differentiate between why the points were awarded. If a user received 250 points for answering…
  • Article

    What are Points and how do I change or manage points?

    The Member Points System is a simple rating system that awards members configurable achievements for community participation (such as ratings, posts, replies, downloads, friends, wiki comments and edits…
  • Article

    What is an Achievement and how do I change or manage Achievements?

    An achievement is an outward-facing indication that a user has completed a milestone, such as gaining a number of likes on a post or answering questions - in other words, has completed one or more specific…
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