A knowledge collection is a collection of knowledge documents, or articles, that are authored in Verint Knowledge Management (KM Professional or KM Enterprise) and pulled into Verint Community for public…
For first-time Verint Community members, the platform offers the Tour Tips feature which points out important options and areas of your community.
For example, here's a Tour Tip for Bookmarks:
…
Tags can be added to most type of content within Telligent Community. Because tags are member-defined, there may be times when it is advantageous to review tags and edit them to ensure different-but-similar…
The Free Edition License is the full Verint Community platform feature set and functionality. It is limited only by the number of domains, servers, users, and applications enabled. These limits can be…
Groups define areas of interest for your community and allow you to control content type and access for community members. You can define a group hierarchy with virtually any number of groups and levels…
A blog is an authoritative voice in the community. A blogger (or team of bloggers) distributes information in a blog post to an audience who's involved with the post subject matter. Blogs are best suited…
All applications are created by navigating to the group in which to create the application, Manage > Manage Group > Applications , and selecting Add Application . You can then select the type of application…
Widgets are used by Verint Community to implement individual units of the user interface.
Widgets are scripted, upgrade-safe, localizable, configurable, distributable, fully editable in the browser,…
A gallery is a group location for housing files.
The files uploaded or stored in the gallery are available to other applications in the group (such as a blog). To use a gallery photo in another application…
A forum is a format for discussions (such as opinions) and Q&A (such as how-to) questions.
How is a forum different from other applications?
All of a forum's content is crowdsourced. This is different…
A wiki is like a research website in the context of one group. The wiki can contain nearly countless articles.
How is a wiki different from other applications?
A blog's authors are appointed in the…
Themes
User interface customization is based on the concept of themes. Themes define the visual organization and styling for the community user experience. To learn more about the components and purposes…
A group is organized like a "neighborhood," with users, applications, and some common characteristic or point of interest such as technology questions or blogging about your company. and data, within Telligent…
Note that only users with access to perform administrative functions can navigate to the administration panel. If the steps below cannot be performed, it may be because you do not have permission to administer…
Related Content uses Solr's MoreLikeThis to determine what should be displayed. Recommended Content looks at ratings (Likes, Bookmarks and Subscriptions} to find content to recommend. For example: you…
A calendar in a group is where members can originate and/or manipulate events, activity stream reporting of all calendar and event activity, geocoding (location services), several options (invitation,…
First you need to enable embedding IFrames by going to Administration > Moderation > Filtering and checking "Frames", then save.
Once enabled, you will need to verify that it is enabled for the…
All applications can be managed by navigating to the group in which the application exists, Manage > Manage Group > Applications , and selecting the application you want to modify or delete. The application…
Ratings help indicate which content is considered the best, or has the most Content Quality, as decided by the community. Verint Community's ratings service allows users to rate content with a five-star…
This is a link to your notifications, a number will be displayed if there are any unread.
This is a link to your messages, a number will be displayed it there are any unread.
This is a link to…
In addition to the Reporting available within your community, Web Analytics is important to grow your community. Web Analytics will provide you with additional visitor data to identify what they are doing…
Server Requirements
Database Server
Microsoft SQL 2016 or higher
Web Servers
Windows Server 2016* or higher
.NET Framework
Community 12.0 (or newer) requires a minimum of version…
An application is a Telligent Community program (not a widget) that members use to manipulate data by creating it, posting it, commenting on it, viewing it, or deleting it. If you think of a group as a…
An article collection is like a research website in the context of one group. The article collection can contain nearly countless articles.
How is an article collection different from other applications…
This article will help you understand and configure features to support applicable GDPR requirements within your community.
Right to Erasure ('Right to be Forgotten')
As a community manager, how do…
The Free Edition License of Verint Community is available upon request. Because it does require technical skills to download and install and support is limited to community-only. If you are evaluating…
This guide outlines minimum hardware requirements and discusses important topics to consider when planning your community install. Requirements will vary based on utilization and monitoring the performance…
Overview:
Verint values every user that interacts with one of our communities built with the Verint Community platform. We strive to ensure our platform delivers an outstanding experience surrounding…
Telligent Community supports both friending and following other members. When you follow another member, you do not need that member's permission (however, they may be notified that you are following them…
Ideation is an idea presentation and evaluation application
Ideation is Verint Community's application for presenting ideas, evaluating them (with voting arrows), and making action/no action decisions…
