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Verint Community 12.x
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Verint Community 12.x
User Documentation Verint Community 12.x User Documentation
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  • Getting Started
  • Installation
  • +Administration
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  • Article Collections
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  • +Customization and Integration
  • Forums
  • Gamification
  • +General Features
  • Groups
  • Ideation
  • Knowledge Collections
  • Media Galleries
  • +Reporting
  • Search Engine Optimization
  • Security
  • Troubleshooting
  • Wikis
  • Release Notes

Verint Community 12.x User Documentation

Verint Community is a free and commercial community platform that provides an integrated suite of modern user experience applications (article collections, forums, wikis, blogs, ideation, media galleries, groups, profiles, calendaring and activity streams) and social services (likes, ratings, reviews, and comments) with a full user experience and RESTful platform APIs. Verint Community is commonly used for digital marketing communities, customer support communities, private member communities and internal employee networks. Verint Community can be run on-premises or in the cloud and Verint Community gives you 100% control of what your community looks like.

To get help with Verint Community, type details about your question in the search box above:

You can also browse documentation by the topics listed below.

  • Created over 4 years ago
  • Updated over 3 years ago
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  • Getting Started

  • Installation

  • Administration

  • Moderation

    Topics related to moderation functionality within Verint Community
  • Article Collections

    This is the list of all articles for this particular collection. We hope you enjoy!
  • Blogs

  • Calendars

  • Customization and Integration

  • Forums

  • Gamification

  • General Features

  • Groups

  • Ideation

  • Knowledge Collections

  • Media Galleries

  • Reporting

  • Search Engine Optimization

  • Security

  • Troubleshooting

  • Wikis

  • Release Notes

Recently Updated Articles
  • Article
    Member Posts
    When using the Membership Administration panel, there are refences to 'Posts' for each member. This count includes the following: Article creation Blog Post Calendar Event creation Comment (to any content type) Forum Thread Forum Reply …
  • Article
    How can I enable visitors to authenticate through LinkedIn?
    You must enable SSL/HTTPS access to your community to use LinkedIn authentication for Telligent Community. Enabling potential members to authenticate and create accounts by integrating with LinkedIn can simplify the member creation/registration experience…
  • Article
    How can I enable visitors to authenticate through Facebook?
    You must enable SSL/HTTPS access to your community and have a public terms of service policy to use Facebook authentication for Telligent Community. Enabling potential members to authenticate and create accounts by integrating with Facebook can simplify…
  • Article
    How can I enable visitors to authenticate through Google?
    Although this client works on non-secure (that is, non-SSL) communities, it is highly recommended that you use SSL (HTTPS) in a production environment. Non-secure connections should only be used for testing purposes. Enabling potential members to authenticate…
  • Article
    How can I enable visitors to authenticate through Live Connect?
    Although this client works on non-secure (that is, non-SSL) communities, it is highly recommended that you use SSL (HTTPS) in a production environment. Non-secure connections should only be used for testing purposes. Enabling potential members to authenticate…
Most Helpful Articles
  • Article
    Release Notes for Community 12
    Version 12.1.8.33513 April 30, 2025 Important: Due to a cookie format change (TE-19036), members will need to re-authenticate after the update. Security Update Articles TE-18906 - Updated Article.HtmlDescription API to honor rendering target…
  • Article
    Recommended Image Dimensions
    Community automatically scales and crops images for specific platform use cases and device display capabilities. This can lead to questions about what image sizes are optimal in different use cases. When considered with the abilities for themes to be…
  • Article
    How do I install Telligent Community?
    Looking for the upgrade instructions? Are you using the Free version? Please refer to this page to see the restrictions: https://www.telligent.com/licensing-and-pricing/ Before proceeding with the installation, you should ensure you meet the system…
  • Article
    Activity Categorization Matrix
    As community participants, managers and moderators view and engage with other people as well as content within the community, reporting tracks these actions. For additional information please see Reporting Definitions. Within reporting, there are two…
  • Article
    What cookies does Community use?
    The following Cookie Compliance FAQ has been prepared concerning cookies' use of user information in a user-owned device. Does any part of Telligent Community Server make use of cookies or similar techniques for storing information on the client's…
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