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Verint Community 12.x
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Verint Community 12.x
User Documentation Verint Community 12.x User Documentation
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  • Getting Started
  • Installation
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  • Moderation
  • Article Collections
  • Blogs
  • Calendars
  • +Customization and Integration
  • Forums
  • Gamification
  • +General Features
  • Groups
  • Ideation
  • Knowledge Collections
  • Media Galleries
  • +Reporting
  • Search Engine Optimization
  • Security
  • Troubleshooting
  • Wikis
  • Release Notes

Verint Community 12.x User Documentation

Verint Community is a free and commercial community platform that provides an integrated suite of modern user experience applications (article collections, forums, wikis, blogs, ideation, media galleries, groups, profiles, calendaring and activity streams) and social services (likes, ratings, reviews, and comments) with a full user experience and RESTful platform APIs. Verint Community is commonly used for digital marketing communities, customer support communities, private member communities and internal employee networks. Verint Community can be run on-premises or in the cloud and Verint Community gives you 100% control of what your community looks like.

To get help with Verint Community, type details about your question in the search box above:

You can also browse documentation by the topics listed below.

  • Created over 1 year ago
  • Updated over 1 year ago
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  • Getting Started

  • Installation

  • Administration

  • Moderation

    Topics related to moderation functionality within Verint Community
  • Article Collections

    This is the list of all articles for this particular collection. We hope you enjoy!
  • Blogs

  • Calendars

  • Customization and Integration

  • Forums

  • Gamification

  • General Features

  • Groups

  • Ideation

  • Knowledge Collections

  • Media Galleries

  • Reporting

  • Search Engine Optimization

  • Security

  • Troubleshooting

  • Wikis

  • Release Notes

Recently Updated Articles
  • Article
    Manage Default Group Theme
    Themes User interface customization is based on the concept of themes. Themes define the visual organization and styling for the community user experience. To learn more about the components and purposes of a theme, see What is a theme? What is a widget…
  • Article
    How do I check the size of my File Storage?
    Please Note: The following instructions require the user to have server-level access. For self-hosted, AnyCloud deployments of Verint Community, this is how you determine the file storage size. 1. Determine the location of the filestorage a. Open…
  • Article
    Exporting a list of community members by email domain
    Should you wish to export a list of your community members by their email domain, it only takes a few steps. Access the administration panel by clicking on the Pencil Icon 1. Click on Membership 2. Remain on the Members option 3. Enter…
  • Article
    Known Product Issues
    Known product issues can be found here: Known Issues
  • Article
    Status Messages
    Verint Community supports posting Status Messages within a group and to the entire community. The Activity Stream provides a compilation of status messages, application activities (such as blog posts), media previews, and comments. Hashtags and Mentions…
Most Helpful Articles
  • Article
    Release Notes for Community 12
    Version 12.1.2.21600 August 3, 2022 Articles TE-17581 - Updated URL logic to allow custom pages in articles Authentication TE-17567 - Fixed logic to determine success URL in the 'Change Password' widget (Widget Updates Required) TE…
  • Article
    Recommended Image Dimensions
    Community automatically scales and crops images for specific platform use cases and device display capabilities. This can lead to questions about what image sizes are optimal in different use cases. When considered with the abilities for themes to be…
  • Article
    How do I customize email sent from the community?
    Telligent Community sends email from notifications and for special purposes. The format of these email messages is usually customizable using what-you-see-is-what-you-get templates. The templates for email are available for customization by going to Administration…
  • Article
    How do I administer members?
    To administer members, navigate to Administration > Membership > Members : Use the search options to find and order members: Search for... : Search for members by their username, display name, URL of their profile or their content, numeric ID…
  • Article
    How do I install Telligent Community?
    Looking for the upgrade instructions? Are you using the Free version? Please refer to this page to see the restrictions: https://www.telligent.com/licensing-and-pricing/ Before proceeding with the installation, you should ensure you meet the system…
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