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Verint Community 12.x
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Verint Community 12.x
User Documentation Verint Community 12.x User Documentation
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Verint Community 12.x User Documentation

Verint Community is a free and commercial community platform that provides an integrated suite of modern user experience applications (article collections, forums, wikis, blogs, ideation, media galleries, groups, profiles, calendaring and activity streams) and social services (likes, ratings, reviews, and comments) with a full user experience and RESTful platform APIs. Verint Community is commonly used for digital marketing communities, customer support communities, private member communities and internal employee networks. Verint Community can be run on-premises or in the cloud and Verint Community gives you 100% control of what your community looks like.

To get help with Verint Community, type details about your question in the search box above:

You can also browse documentation by the topics listed below.

  • Created over 1 year ago
  • Updated 11 months ago
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  • Getting Started

  • Installation

  • Administration

  • Moderation

    Topics related to moderation functionality within Verint Community
  • Article Collections

    This is the list of all articles for this particular collection. We hope you enjoy!
  • Blogs

  • Calendars

  • Customization and Integration

  • Forums

  • Gamification

  • General Features

  • Groups

  • Ideation

  • Knowledge Collections

  • Media Galleries

  • Reporting

  • Search Engine Optimization

  • Security

  • Troubleshooting

  • Wikis

  • Release Notes

Recently Updated Articles
  • Article
    Configuring a Content Delivery Network (CDN)
    Community has built-in support for CDN delivery of globally-accessible files ( accessible to the anonymous user ) served from the Centralize File System (CFS). When the CFS generates a URL to the file (either via a direct URL request or within the generic…
  • Article
    Can I Use an Alternate Identity Provider for Authentication (Single Sign-On)?
    When it comes to alternate methods of authenticating users in your community you have three options outside of the built in local authentication process. For the purposes of this document we will refer to two actors, the “ consumer ”, which will always…
  • Article
    What are REST API Scopes?
    REST Scopes Defined Rest Scopes are an additional layer of surface control over the REST API. They limit what actual endpoints an oauth client, user interface or API key are allowed to call. Security and Scope While it is a fact that scopes restrict…
  • Article
    Release Notes for Community 12
    Version 12.1.1.20482 May 2, 2022 Accessibility TE-15222 - Added missing alt attributes to images rendered by platform widgets TE-16666 - Updated site banner to better support tabbing (in the visual order), added keyboard shortcuts for all top…
  • Article
    How can I customize messages (errors and user registration)?
    Verint Community and extensions generate messages in response to specific actions (such as user registration) and errors (exception handling) that are presented to community members through the message page. Each message defined within the Verint Community…
Most Helpful Articles
  • Article
    Release Notes for Community 12
    Version 12.1.1.20482 May 2, 2022 Accessibility TE-15222 - Added missing alt attributes to images rendered by platform widgets TE-16666 - Updated site banner to better support tabbing (in the visual order), added keyboard shortcuts for all top…
  • Article
    Recommended Image Dimensions
    Community automatically scales and crops images for specific platform use cases and device display capabilities. This can lead to questions about what image sizes are optimal in different use cases. When considered with the abilities for themes to be…
  • Article
    How do I administer members?
    To administer members, navigate to Administration > Membership > Members : Use the search options to find and order members: Search for... : Search for members by their username, display name, URL of their profile or their content, numeric ID…
  • Article
    How do I install Telligent Community?
    Looking for the upgrade instructions? Are you using the Free version? Please refer to this page to see the restrictions: https://www.telligent.com/licensing-and-pricing/ Before proceeding with the installation, you should ensure you meet the system…
  • Article
    What are the system requirements?
    Server Requirements Database Server Microsoft SQL 2016 or higher Web Servers Windows Server 2016* or higher .NET Framework Community 12.0 (or newer) requires a minimum of version 4.7.2 IIS configured as described below …
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