Verint | Telligent Community
Verint | Telligent Community
  • Site
  • User
  • Site
  • Search
  • User
Verint Community 12.x
  • Verint Community
Verint Community 12.x
User Documentation Verint Community 12.x User Documentation
  • User Documentation
  • Ask the Community
  • API Documentation
  • Manager Training
  • Developer Training
  • Tags
  • More
  • Cancel
  • New
  • Getting Started
  • Installation
  • +Administration
  • Moderation
  • Article Collections
  • Blogs
  • Calendars
  • +Customization and Integration
  • Forums
  • Gamification
  • +General Features
  • Groups
  • Ideation
  • Knowledge Collections
  • Media Galleries
  • +Reporting
  • Search Engine Optimization
  • Security
  • Troubleshooting
  • Wikis
  • Release Notes

Verint Community 12.x User Documentation

Verint Community is a free and commercial community platform that provides an integrated suite of modern user experience applications (article collections, forums, wikis, blogs, ideation, media galleries, groups, profiles, calendaring and activity streams) and social services (likes, ratings, reviews, and comments) with a full user experience and RESTful platform APIs. Verint Community is commonly used for digital marketing communities, customer support communities, private member communities and internal employee networks. Verint Community can be run on-premises or in the cloud and Verint Community gives you 100% control of what your community looks like.

To get help with Verint Community, type details about your question in the search box above:

You can also browse documentation by the topics listed below.

  • Created over 2 years ago
  • Updated over 2 years ago
Was this helpful?
  • Yes 3
  • No
  • More
  • Cancel
  • Getting Started

  • Installation

  • Administration

  • Moderation

    Topics related to moderation functionality within Verint Community
  • Article Collections

    This is the list of all articles for this particular collection. We hope you enjoy!
  • Blogs

  • Calendars

  • Customization and Integration

  • Forums

  • Gamification

  • General Features

  • Groups

  • Ideation

  • Knowledge Collections

  • Media Galleries

  • Reporting

  • Search Engine Optimization

  • Security

  • Troubleshooting

  • Wikis

  • Release Notes

Recently Updated Articles
  • FAQ
    How do I request a Free Edition License?
    The Free Edition License of Verint Community is available upon request. Because it does require technical skills to download and install and support is limited to community-only. If you are evaluating the software and prefer to get a demonstration of…
  • FAQ
    What is the difference between a Free Edition License and a Commercial Edition?
    The Free Edition License is the full Verint Community platform feature set and functionality. It is limited only by the number of domains, servers, users, and applications enabled. These limits can be expanded with the purchase of a Commercial License…
  • Article
    Search / Advanced Search
    Search Features Search Bar Search is always available on the page. The Social theme has a static header that keeps the search field visible wherever a user scrolls on a page. Search automatically returns results for the context where it's being…
  • Article
    How do I confirm the Verint Knowledge Management Pro (KM Pro) Integration package is installed correctly and running?
    Note: This article is applicable to customers with On-Premises, Self-hosted, or AnyCloud Verint Community deployments. Confirm KM Pro Package Installation is Complete and Running From the Administration Panel, 1. Select Applications 2. Look for…
  • Article
    Allow certain community members to bypass Moderation
    It is possible to prevent certain members from having their content moderated. Click the Pencil icon>Administration > Moderation > Moderation Options and scroll down to Exempt Roles. Here you can add the Site Roles for the members you don't want to…
Most Helpful Articles
  • Article
    Release Notes for Community 12
    Version 12.1.4.26448 September 13, 2023 Platform TE-18224: Fixed issue where SQL Server deadlocks may occur when recalculating user reputation quality percentile TE-18158: Fixed high CPU usage in job service under certain conditions when checking…
  • Article
    Recommended Image Dimensions
    Community automatically scales and crops images for specific platform use cases and device display capabilities. This can lead to questions about what image sizes are optimal in different use cases. When considered with the abilities for themes to be…
  • Article
    What is an article collection?
    An article collection is like a research website in the context of one group. The article collection can contain nearly countless articles. How is an article collection different from other applications? A blog's authors are appointed in the blog…
  • Article
    How do I install Telligent Community?
    Looking for the upgrade instructions? Are you using the Free version? Please refer to this page to see the restrictions: https://www.telligent.com/licensing-and-pricing/ Before proceeding with the installation, you should ensure you meet the system…
  • Article
    Activity Categorization Matrix
    As community participants, managers and moderators view and engage with other people as well as content within the community, reporting tracks these actions. For additional information please see Reporting Definitions. Within reporting, there are two…
  • Telligent
  • Professional Services
  • Submit a Support Ticket
  • Become a Partner
  • Request a Demo
  • Contact Us

About
Privacy Policy
Terms of use
Copyright 2022 Verint, Inc.
Powered by Verint Community