Emoticons and emoji replacements can be managed by going to Administration > Site > Emoticons :
Emoticons are grouped into categories. Each category contains one or more emoticons which can have variations…
While viewing content within the community, if you identify inappropriate or abusive content (or members), you can flag the content as abusive. As other members also flag the content and the likelihood…
To change your password:
Click your user avatar.
Click Settings . The Options tab appears.
Scroll down to Password and click Change password . The change password form appears.
Enter your…
Privacy laws vary from region to region. Telligent Community provides options to meet the needs of your locale and its specific laws. This guide provides details about specific areas of review to ensure…
Verint Community adjusts the existing page using responsive and adaptive techniques to present the same content to desktop browsers, tablets, and handheld devices. These adjustments include stylistic changes…
This article originated from a customer question .
Problem
Images in the blog by default open to a full-sized view of the image. Since updating Telligent Community Server, this no longer works; instead…
Leaderboards are entirely based upon points. They cannot be scoped to different activities. The leaderboard cannot differentiate between why the points were awarded. If a user received 250 points for answering…
Metrics are measurements of content or actions against specific content or a user. Scores are calculated based on the underlying metric(s). Scoring can be accessed by clicking the pencil icon then navigating…
Search Features
Search Bar
Search is always available on the page. The Social theme has a static header that keeps the search field visible wherever a user scrolls on a page.
Search automatically…
An improvement to search in Community 12.0 is Search Boosting.
The boosting is conservative, treating content (on a logarithmic scale that eventually flattens) > 2 years old ~half as important as recent…
Verint Community supports posting Status Messages within a group and to the entire community.
The Activity Stream provides a compilation of status messages, application activities (such as blog posts…
An improvement to search in Community 11.0 is the availability of Synonyms. Synonyms allow backend manipulation of search queries to include not just the exact search text provided by the user, but also…
For first-time Verint Community members, the platform offers the Tour Tips feature which points out important options and areas of your community.
For example, here's a Tour Tip for Bookmarks:
…
The Video Transcoder determines which part of the video is used as the "still" image when a video file is uploaded into the community. By default, the 5 second mark is used by Video Transcoder to select…
Ratings help indicate which content is considered the best, or has the most Content Quality, as decided by the community. Verint Community's ratings service allows users to rate content with a five-star…
Hashtags encourage users to spawn new conversations out of existing ones or incorporate others' conversations into a current one by highlighting topics across groups and applications.
How hashtags work…
A mention is a reference to a member, a group, an application, or content, within content. Mentions are added through the content editor and are shown as links to the member or location mentioned. When…
The activity stream is a historical record of activity throughout the site or within a group. It provides a single point to keep up to date on live changes and enables engagement by exposing common interactions…
An application is a Telligent Community program (not a widget) that members use to manipulate data by creating it, posting it, commenting on it, viewing it, or deleting it. If you think of a group as a…
Likes are used to express a positive opinion on content. Using likes, all community members have the ability to express positive sentiment. When members like a piece of content, status message or comment…
Really Simple Syndication (RSS) is a file format that is used to communicate updates from web-based content. Verint Community provides many RSS feeds to support subscribing to updates via an RSS reader…
