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Verint Community 12.x
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  • Forums
    • Permissions defined
    • How can I adjust what makes a thread popular within forums?
    • How can I control whether forum thread and reply authors can edit or delete their own posts?
    • How can I control which actions members can perform within a forum?
    • How can I enable support for emailing to start or reply to a forum thread?
    • How can I hide a member's forum posts from the community?
    • How can I include forum behavior in an external website?
    • How can I make a thread stick to the top of the thread list within a forum?
    • How can I move content from one area of my community to another?
    • How can I split a forum thread into multiple threads?
    • How can I stop receiving updates from a forum thread?
    • How do I ask a question or start a discussion in a forum?
    • How do I change permissions?
    • How do I change the types of threads or thread answer and auto-locking configuration for a forum?
    • How do I edit a forum thread or reply?
    • How do I enable moderation within a forum?
    • How do I enable the Full Editor in a forum?
    • How do I moderate a forum to move, split, merge, lock threads?
    • How to avoid illegible image uploads
    • What are the global forum options?
    • What is a forum thread?
    • What is a forum?
    • What is QAPage structured data?
    • What is the question and answer workflow in forums?
    • What types of videos can I embed in or attach to content?
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Forums

  • Article

    Permissions defined

    Site To assign these permissions, navigate to the site home page (or profile page), Management > Administration > Membership > Roles > [role name] . Click the role you want to edit and click Edit . …
  • Article

    How can I adjust what makes a thread popular within forums?

    The forum thread list widget supports filtering listed threads to only ones identified as popular. The criteria for identifying popular threads is defined in Administration > Applications > Forums on the…
  • Article

    How can I control whether forum thread and reply authors can edit or delete their own posts?

    The edit and delete permissions in forums apply to all content and are intended for moderation purposes. The ability of an author to edit or delete their own content is governed by configuration in Administration…
  • Article

    How can I control which actions members can perform within a forum?

    The functionality exposed by forums to members is controlled via permissions and configuration options. The default permissions for forums within a group can be managed by navigating to the group, Manage…
  • Article

    How can I enable support for emailing to start or reply to a forum thread?

    Creating and responding to forum threads by email requires that email is enabled and mail gateway is enabled within Administration > Site > Email . See How do I configure email integration? Telligent…
  • Article

    How can I hide a member's forum posts from the community?

    Telligent Community enables hiding a member's forum posts from the community as a way to address aggressive members. The member will be able to see the posts that they author, but no one else will. To…
  • Article

    How can I include forum behavior in an external website?

    Telligent Community enables embedding forum behavior in an external website to enable discussion on external pages, with a unique thread created in the community for each unique external URL. To enable…
  • Article

    How can I make a thread stick to the top of the thread list within a forum?

    The sticky/prioritize feature allows you to make a thread display at the top of forum thread list for the specified period of time. To prioritize a thread and make it stick to the top of the thread list…
  • Article

    How can I move content from one area of my community to another?

    Community Applications can easily be moved from one group to another. Click on the Pencil Icon > Manage (Application Name) > (Application Name) Options Scroll down to where the Current Group containing…
  • Article

    How can I split a forum thread into multiple threads?

    Splitting a forum thread is in order when the thread receives an off-topic reply. Navigate to the post. Click More underneath the response you want to split off. A drop-down list appears, including…
  • Article

    How can I stop receiving updates from a forum thread?

    Members will often subscribe to a forum or be subscribed to a thread because of a reply they added. As the thread continues, the member may lose interest and not want to receive notifications of updates…
  • Article

    How do I ask a question or start a discussion in a forum?

    To start a new forum thread (a question or a discussion), go to the forum you want to start the thread within and click the New button in the group banner. This will present the thread creation form.
  • Article

    How do I change permissions?

    This section contains the following articles: How do I change permissions for site-wide roles? How do I change permissions for members of a group? Default site, group, and application permissions…
  • Article

    How do I change the types of threads or thread answer and auto-locking configuration for a forum?

    To change the types of threads allowed to be created in a forum and thread answering options, go to the forum, Manage > Manage Form > Form Options : Allowed thread types - Specify which (or both…
  • Article

    How do I edit a forum thread or reply?

    If you have permission to edit forum threads or replies, you can edit the thread/reply by navigating to it, More > Edit :
  • Article

    How do I enable moderation within a forum?

    Individual members who are moderated by flagging the account for moderation will be moderated everywhere throughout the community, however, to ensure that all threads and replies are moderated within a…
  • Article

    How do I enable the Full Editor in a forum?

    Offering the full editor option on a forum reply is a configurable option for community managers to choose. You can enable it in one forum, but have it disabled in another forum. To configure this option…
  • Article

    How do I moderate a forum to move, split, merge, lock threads?

    Telligent Community forums include tools to moderate public forums to correct misplaced or tangential discussions or to prevent a discussion from continuing. NOTE: Permission requirements for each action…
  • Article

    How to avoid illegible image uploads

    community.telligent.com/.../Avoid-Illegible-Image-Upload.mp4
  • Article

    What are the global forum options?

    The global Forum > Options > Options page allows you to set forum post properties. You can: Enable RSS feeds and thread status tracking. Specify the number of items to display on a feed. Specify…
  • Article

    What is a forum thread?

    A forum thread is a conversation. The question (or discussion statement) begins the conversation, and the replies to the thread starters are the responses. In Telligent Community, a forum thread: …
  • Article

    What is a forum?

    A forum is a format for discussions (such as opinions) and Q&A (such as how-to) questions. How is a forum different from other applications? All of a forum's content is crowdsourced. This is different…
  • Article

    What is QAPage structured data?

    What is QAPage? Structured data is a set of data formats defined by Google to enable an improved display of search results for certain types of data. QAPage is the format defined for Question and Answer…
  • Article

    What is the question and answer workflow in forums?

    When the question-and-answer thread type is enabled within a forum, the purpose of new threads within the forum is to ask a question to receive an answer. Asking Questions Members can ask new questions…
  • Article

    What types of videos can I embed in or attach to content?

    Telligent Community includes support for playing many video files and links. This chart identifies which video types are supported by which file viewers. Note that the associated file viewer will need…
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