A knowledge collection is a collection of knowledge documents, or articles, that are authored in Verint Knowledge Management and pulled into Telligent Community for public consumption. A knowledge collection allows you to create filtered views of Knowledge Management articles, referred to going forward as knowledge documents, so that you can target specific knowledge topics to specific areas of your community based on your community's topology. Knowledge collections are applications similar to blogs and wikis and as such are tied to a group.
Compatibility
The feature discussed in this article is only available in Telligent Community 10.2 and higher. It also requires that you are running a licensed version of Verint Knowledge Management Pro or Enterprise and OpenAM as the Knowledge Management API authentication provider. These articles may also contain