Verint | Telligent Community
Verint | Telligent Community
  • Site
  • User
  • Site
  • Search
  • User
Telligent Community 10.x
  • Verint Community
Telligent Community 10.x
User Documentation How can I configure how members can join the site and their initial experience?
  • Ask the Community
  • User Documentation
  • API Documentation
  • Manager Training
  • Developer Training
  • Tags
  • More
  • Cancel
  • New
  • +Telligent Community 10.x User Documentation
  • Changing system terminology
  • Community and GDPR
  • How are wiki page editing conflicts handled?
  • How can I adjust what makes a thread popular within forums?
  • How can I administer available emoticons and emoji?
  • How can I allow members to customize their homepage/dashboard?
  • How can I allow users to delete their own accounts?
  • How can I change the requirements for requesting friendships?
  • How can I configure how members can join the site and their initial experience?
  • How can I control the RSS feeds that are provided for a blog?
  • How can I control the types and sizes of files that members can upload?
  • How can I control types, number, and total storage allowance for files in a media gallery?
  • How can I control whether forum thread and reply authors can edit or delete their own posts?
  • How can I control which actions members can perform on a blog?
  • How can I control which actions members can perform within a forum?
  • How can I control which actions members can perform within a media gallery?
  • How can I control which types of files can be embedded within forum threads and replies?
  • How can I customize messaging to new members?
  • How can I customize the content in aggregate blog RSS feeds?
  • How can I customize the content or delivery time of email digest?
  • How can I customize the fields available on members’ profiles?
  • How can I diagnose a problem or get help?
  • How can I enable a guest blogger on a blog?
  • How can I enable authentication via Windows / Active Directory (AD)?
  • How can I enable multiple members to manage a single blog?
  • How can I enable single sign-on (SSO) with another Microsoft .net-based website?
  • How can I enable single sign-on (SSO)?
  • How can I enable support for emailing to start or reply to a forum thread?
  • How can I enable visitors to authenticate through Facebook?
  • How can I enable visitors to authenticate through Google?
  • How can I enable visitors to authenticate through LinkedIn?
  • How can I enable visitors to authenticate through Live Connect?
  • How can I enable visitors to authenticate through Salesforce?
  • How can I enable visitors to authenticate through Twitter?
  • How can I enable visitors to contact the owners of a group?
  • How can I hide a member's forum posts from the community?
  • How can I identify abuse or SPAM within the community?
  • How can I impersonate a user to act on their behalf?
  • How can I include forum behavior in an external website?
  • How can I integrate my community with other websites and services?
  • How can I join a group?
  • How can I limit who or when someone can comment or trackback on a blog post?
  • How can I make a thread stick to the top of the thread list within a forum?
  • How can I manage blog posts with Open Live Writer (formerly Windows Live Writer)?
  • How can I mirror content from another blog or RSS feed?
  • How can I moderate tags within an application?
  • How can I move content from one area of my community to another?
  • How can I prevent SPAM accounts from being created using the ReCaptcha service?
  • How can I prevent spam content from being shown on my community?
  • How can I provide new members with a default set of friends?
  • How can I rebrand my community in an upgrade-safe way?
  • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
  • How can I require acceptance of terms of service before member registration?
  • How can I set the default theme and theme selection options for all blogs?
  • How can I set the default theme and theme selection options for all groups?
  • How can I show or require additional profile fields to be completed when members join my community?
  • How can I specify which types of member avatars are allowed and the default member avatar?
  • How can I split a forum thread into multiple threads?
  • How can I start or stop the job service?
  • How can I stop receiving updates from a forum thread?
  • How can I synchronize Active Directory (AD) groups with Telligent Community roles?
  • How can I uninstall the job service?
  • How can I use snippets within blogs to save time or reuse content when writing posts?
  • How can I use the REST API to automate data migrations or data modifications?
  • How can I write blog posts using email?
  • How do I add a community member?
  • How do I add an Achievement?
  • How do I add an idea to an ideation?
  • How do I add or upload a file to a media gallery?
  • How do I administer members?
  • How do I allow users to export their data?
  • How do I ask a question or start a discussion in a forum?
  • How do I automatically create a blog for each new member of the community?
  • How do I ban or disapprove a member?
  • How do I cancel an event in a calendar?
  • How do I capture a forum thread to a wiki?
  • How do I change my avatar?
  • How do I change the types of threads or thread answer and auto-locking configuration for a forum?
  • How do I chat with another member?
  • How do I compare wiki page revisions?
  • How do I configure email integration?
  • How do I configure Telligent Community to meet the privacy requirement of my locale?
  • How do I connect my community to my Verint Knowledge Management site?
  • How do I control the type and functionality of content that can be posted on my community?
  • How do I control types and sizes of files that members can upload?
  • How do I control whether members can post status messages within a group?
  • How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?
  • How do I create a custom page within a theme?
  • How do I create a group?
  • How do I create a Knowledge Collection?
  • How do I create a wiki page?
  • How do I create an application?
  • How do I create an event in a calendar?
  • How do I create rules to automate my community?
  • How do I customize direct communication options such as email, notifications, and private messages?
  • How do I customize email sent from the community?
  • How do I customize the look and feel of my community?
  • How do I delete a blog post?
  • How do I delete a group?
  • How do I delete a Wiki Page?
  • How do I delete an application?
  • How do I delete an event from a calendar?
  • How Do I Deploy my Site to Microsoft Azure?
  • How do I edit a blog post?
  • How do I edit a file or URL in a media gallery?
  • How do I edit a forum thread or reply?
  • How do I edit a wiki page?
  • How do I edit an Achievement?
  • How do I embed custom forms in my community?
  • How do I enable moderation within a forum?
  • How do I enable moderation within a media gallery?
  • How do I enable visitors to contact me through my blog?
  • How do I export my data?
  • How do I get to the administration panel?
  • How do I get to the contextual management panel?
  • How do I implement single sign-on (SSO) with an existing authentication system using cookies?
  • How do I insert a poll into content?
  • How do I install chat support?
  • How do I install Telligent Community?
  • How do I lock a wiki page?
  • How do I manage advertisements in my community?
  • How do I manage comments?
  • How do I manage licenses?
  • How do I manage membership within a group?
  • How do I manage registrations for a calendar event?
  • How do I manage roles and permissions to control what members can do on the community?
  • How Do I Migrate My Existing File Storage to Azure?
  • How do I moderate a forum to move, split, merge, lock threads?
  • How do I moderate content a member creates?
  • How do I monitor the health of my community?
  • How do I preview UI changes in the community?
  • How do I register for an event?
  • How do I rename, change the avatar, or move a group?
  • How do I revert to a previous version of a wiki page?
  • How do I see download counts of files in a media gallery?
  • How do I send an ad-hoc mass email to community members?
  • How do I set the default timezone and date/time formats for my community?
  • How do I setup an about page for a blog?
  • How do I store some files in different locations than others?
  • How do I translate my community?
  • How do I update the status of an idea?
  • How do I upgrade Telligent Community?
  • How do I upgrade the user experience of my community?
  • How do I use the content editor?
  • How do I use wiki link syntax?
  • +How do I view reports?
  • How do I vote on ideas?
  • How do I write a blog post?
  • How does moderation and abuse work?
  • How does Telligent Community support mobile devices?
  • How does Telligent ensure the quality of Telligent Community?
  • How should I define groups and applications in my community?
  • How should I store user contributed media?
  • How should I support multiple languages on my community?
  • Release Notes
  • What are jobs?
  • +What are the system requirements?
  • What best practices should be followed when customizing the user interface?
  • What is a blog?
  • What is a calendar?
  • What is a forum thread?
  • What is a forum?
  • What is a gallery?
  • What is a group?
  • What is a hashtag?
  • What is a Knowledge Document?
  • What is a mention?
  • What is a theme?
  • What is a wiki?
  • What is an Achievement?
  • What is an activity stream?
  • What is an application?
  • What is chat?
  • What is document preview?
  • What is featured content?
  • What is friending and following?
  • What is ideation?
  • What is liking?
  • What is private messaging?
  • What is RSS?
  • What is the question and answer workflow in forums?
  • What type of video files can I embed in my community?
  • What types of videos can I embed in or attach to content?

How can I configure how members can join the site and their initial experience?

Initial user experience

To confirm or modify these settings, click the Pencil tool > Administration > Membership > New Member Experience.

The initial member experience page contains the following fields:

  • New user friends - Enter the username(s) of people you want the user to be friends with automatically, such as the community manager or someone in charge of guiding new users.  
  • Moderation level - By default, new users are not moderated. You may want to make their posts moderated at first, and then review their status after a period.
  • Default (or custom) welcome message from - This could be from an admin.
  • Welcome message subject - This is the title of the welcome message.
  • Welcome message body - The default message contains 3 variables linking to the user's username, user's edit page, and profile. 
  • Welcome message for invitation-only site.

Note: For these settings to work, you must have the Welcome Message Create plugin (in Pencil tool > Administration > Extensions) enabled.

Site invitation message for invitation-only site

Navigate to Pencil tool > Administration > Notifications > Site Invitation. This page contains the email template of the invitation for invitation-only sites. The template contains separate sections for the email body, footer, header, and subject. You can click each section and use the toolbar to make changes. 

Authentication options

Navigate to Pencil tool > Administration > Authentication > Authentication options. This page has the following options which apply to login options, contact options, and usernames:

  • Allow login (checked). When this option is checked, members can log into the site. If unchecked, only administrators can do so.
  • Allow new user registration (checked). When the option is checked, new users can register. If unchecked, new users can't register.
  • Show contact checkboxes. when this option is checked, the site displays two contact options for the user (unchecked). If the option is unchecked, the contact options are not displayed.
  • Username regular expression pattern. 
  • Username minimum length.
  • Username maximum length.
  • Email address regular expression pattern.

(The following settings are ignored when SSO is used):

  • Account activation mode. This concerns whether to allow users to create their own accounts: using the Automatic mode allows users to create their own accounts; using Email will email a password to the new user; Invitation Only requires users to have an invitation link to create a new user account; Admin Approval requires an administrator's approval for new members.
  • Password recovery. This concerns how users can recover passwords: with the Link setting, the user is emailed a reset link (preferred option); Reset generates a new random password which is emailed to the user (not a preferred option).  
  • Password regular expression pattern: When new user accounts are created, the password must match this expression.
  • Share
  • History
  • More
  • Cancel
Related
Recommended
  • Telligent
  • Professional Services
  • Submit a Support Ticket
  • Become a Partner
  • Request a Demo
  • Contact Us

About
Privacy Policy
Terms of use
Copyright 2022 Verint, Inc.
Powered by Verint Community