Verint | Telligent Community
Verint | Telligent Community
  • Site
  • User
  • Site
  • Search
  • User
Telligent Community 10.x
  • Verint Community
Telligent Community 10.x
User Documentation How do I customize direct communication options such as email, notifications, and private messages?
  • Ask the Community
  • User Documentation
  • API Documentation
  • Manager Training
  • Developer Training
  • Tags
  • More
  • Cancel
  • New
  • +Telligent Community 10.x User Documentation
  • Changing system terminology
  • Community and GDPR
  • How are wiki page editing conflicts handled?
  • How can I adjust what makes a thread popular within forums?
  • How can I administer available emoticons and emoji?
  • How can I allow members to customize their homepage/dashboard?
  • How can I allow users to delete their own accounts?
  • How can I change the requirements for requesting friendships?
  • How can I configure how members can join the site and their initial experience?
  • How can I control the RSS feeds that are provided for a blog?
  • How can I control the types and sizes of files that members can upload?
  • How can I control types, number, and total storage allowance for files in a media gallery?
  • How can I control whether forum thread and reply authors can edit or delete their own posts?
  • How can I control which actions members can perform on a blog?
  • How can I control which actions members can perform within a forum?
  • How can I control which actions members can perform within a media gallery?
  • How can I control which types of files can be embedded within forum threads and replies?
  • How can I customize messaging to new members?
  • How can I customize the content in aggregate blog RSS feeds?
  • How can I customize the content or delivery time of email digest?
  • How can I customize the fields available on members’ profiles?
  • How can I diagnose a problem or get help?
  • How can I enable a guest blogger on a blog?
  • How can I enable authentication via Windows / Active Directory (AD)?
  • How can I enable multiple members to manage a single blog?
  • How can I enable single sign-on (SSO) with another Microsoft .net-based website?
  • How can I enable single sign-on (SSO)?
  • How can I enable support for emailing to start or reply to a forum thread?
  • How can I enable visitors to authenticate through Facebook?
  • How can I enable visitors to authenticate through Google?
  • How can I enable visitors to authenticate through LinkedIn?
  • How can I enable visitors to authenticate through Live Connect?
  • How can I enable visitors to authenticate through Salesforce?
  • How can I enable visitors to authenticate through Twitter?
  • How can I enable visitors to contact the owners of a group?
  • How can I hide a member's forum posts from the community?
  • How can I identify abuse or SPAM within the community?
  • How can I impersonate a user to act on their behalf?
  • How can I include forum behavior in an external website?
  • How can I integrate my community with other websites and services?
  • How can I join a group?
  • How can I limit who or when someone can comment or trackback on a blog post?
  • How can I make a thread stick to the top of the thread list within a forum?
  • How can I manage blog posts with Open Live Writer (formerly Windows Live Writer)?
  • How can I mirror content from another blog or RSS feed?
  • How can I moderate tags within an application?
  • How can I move content from one area of my community to another?
  • How can I prevent SPAM accounts from being created using the ReCaptcha service?
  • How can I prevent spam content from being shown on my community?
  • How can I provide new members with a default set of friends?
  • How can I rebrand my community in an upgrade-safe way?
  • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
  • How can I require acceptance of terms of service before member registration?
  • How can I set the default theme and theme selection options for all blogs?
  • How can I set the default theme and theme selection options for all groups?
  • How can I show or require additional profile fields to be completed when members join my community?
  • How can I specify which types of member avatars are allowed and the default member avatar?
  • How can I split a forum thread into multiple threads?
  • How can I start or stop the job service?
  • How can I stop receiving updates from a forum thread?
  • How can I synchronize Active Directory (AD) groups with Telligent Community roles?
  • How can I uninstall the job service?
  • How can I use snippets within blogs to save time or reuse content when writing posts?
  • How can I use the REST API to automate data migrations or data modifications?
  • How can I write blog posts using email?
  • How do I add a community member?
  • How do I add an Achievement?
  • How do I add an idea to an ideation?
  • How do I add or upload a file to a media gallery?
  • How do I administer members?
  • How do I allow users to export their data?
  • How do I ask a question or start a discussion in a forum?
  • How do I automatically create a blog for each new member of the community?
  • How do I ban or disapprove a member?
  • How do I cancel an event in a calendar?
  • How do I capture a forum thread to a wiki?
  • How do I change my avatar?
  • How do I change the types of threads or thread answer and auto-locking configuration for a forum?
  • How do I chat with another member?
  • How do I compare wiki page revisions?
  • How do I configure email integration?
  • How do I configure Telligent Community to meet the privacy requirement of my locale?
  • How do I connect my community to my Verint Knowledge Management site?
  • How do I control the type and functionality of content that can be posted on my community?
  • How do I control types and sizes of files that members can upload?
  • How do I control whether members can post status messages within a group?
  • How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?
  • How do I create a custom page within a theme?
  • How do I create a group?
  • How do I create a Knowledge Collection?
  • How do I create a wiki page?
  • How do I create an application?
  • How do I create an event in a calendar?
  • How do I create rules to automate my community?
  • How do I customize direct communication options such as email, notifications, and private messages?
  • How do I customize email sent from the community?
  • How do I customize the look and feel of my community?
  • How do I delete a blog post?
  • How do I delete a group?
  • How do I delete a Wiki Page?
  • How do I delete an application?
  • How do I delete an event from a calendar?
  • How Do I Deploy my Site to Microsoft Azure?
  • How do I edit a blog post?
  • How do I edit a file or URL in a media gallery?
  • How do I edit a forum thread or reply?
  • How do I edit a wiki page?
  • How do I edit an Achievement?
  • How do I embed custom forms in my community?
  • How do I enable moderation within a forum?
  • How do I enable moderation within a media gallery?
  • How do I enable visitors to contact me through my blog?
  • How do I export my data?
  • How do I get to the administration panel?
  • How do I get to the contextual management panel?
  • How do I implement single sign-on (SSO) with an existing authentication system using cookies?
  • How do I insert a poll into content?
  • How do I install chat support?
  • How do I install Telligent Community?
  • How do I lock a wiki page?
  • How do I manage advertisements in my community?
  • How do I manage comments?
  • How do I manage licenses?
  • How do I manage membership within a group?
  • How do I manage registrations for a calendar event?
  • How do I manage roles and permissions to control what members can do on the community?
  • How Do I Migrate My Existing File Storage to Azure?
  • How do I moderate a forum to move, split, merge, lock threads?
  • How do I moderate content a member creates?
  • How do I monitor the health of my community?
  • How do I preview UI changes in the community?
  • How do I register for an event?
  • How do I rename, change the avatar, or move a group?
  • How do I revert to a previous version of a wiki page?
  • How do I see download counts of files in a media gallery?
  • How do I send an ad-hoc mass email to community members?
  • How do I set the default timezone and date/time formats for my community?
  • How do I setup an about page for a blog?
  • How do I store some files in different locations than others?
  • How do I translate my community?
  • How do I update the status of an idea?
  • How do I upgrade Telligent Community?
  • How do I upgrade the user experience of my community?
  • How do I use the content editor?
  • How do I use wiki link syntax?
  • +How do I view reports?
  • How do I vote on ideas?
  • How do I write a blog post?
  • How does moderation and abuse work?
  • How does Telligent Community support mobile devices?
  • How does Telligent ensure the quality of Telligent Community?
  • How should I define groups and applications in my community?
  • How should I store user contributed media?
  • How should I support multiple languages on my community?
  • Release Notes
  • What are jobs?
  • +What are the system requirements?
  • What best practices should be followed when customizing the user interface?
  • What is a blog?
  • What is a calendar?
  • What is a forum thread?
  • What is a forum?
  • What is a gallery?
  • What is a group?
  • What is a hashtag?
  • What is a Knowledge Document?
  • What is a mention?
  • What is a theme?
  • What is a wiki?
  • What is an Achievement?
  • What is an activity stream?
  • What is an application?
  • What is chat?
  • What is document preview?
  • What is featured content?
  • What is friending and following?
  • What is ideation?
  • What is liking?
  • What is private messaging?
  • What is RSS?
  • What is the question and answer workflow in forums?
  • What type of video files can I embed in my community?
  • What types of videos can I embed in or attach to content?

How do I customize direct communication options such as email, notifications, and private messages?

There are a number of ways in which you may receive direct communication from Telligent Community or another member of the community. The options that govern direct communications can be adjusted by navigating to the user avatar (in the site banner) > Settings:

There are a few settings that govern communication. When you're done adjusting settings, be sure to click Save at the bottom of the settings form.

Options

  • Email address: This is the email address that will be used whenever Telligent Community sends you an email.
  • Enable email content: If unchecked, no email will be sent from Telligent Community.
  • Enable HTML emails: If checked, messages will be sent in HTML format, including links and media.
  • Allow this site to contact you: If checked, you are granting the administrators of the community permission to email you directly.
  • Allow this site's partners to contact you: If checked, you are granting partners of the community permission to email you directly.
  • Allow private messages from: Allows you to control who can contact you via a private message on this community. If set to No one, you will not receive private messages.

Email Digests

Email digests are periodic updates of changes made to specific groups sent as an aggregate email. The Email Digests tab lists all of your groups and the frequency of the digest email or Not Subscribed if you've not subscribed to the digest. If you've manually subscribed to an email digest for a group you are not a member of, those subscriptions are shown under Other Group Subscriptions. All subscriptions can be modified in this list.

Subscriptions

Subscriptions are manual or automatic registrations that show interest in an application or piece of content. The Subscriptions tab lists all of your application-level subscriptions. Subscriptions are used with notifications (discussed below) to send notifications to you about your interests. The subscriptions list allows you to unsubscribe from individual applications by clicking Unsubscribe.

Notifications

Notifications are messages related to specific actions that are distributed to you based on your preferences. The Notifications tab lists all supported notifications by the community and allows you to turn on/off each type of notification and identify the preferred method of distribution for each enabled type of notification. By default, Telligent Community supports sending notifications as email or a live alert. Live alerts are the notifications that pop-up within Telligent Community while navigating the site. Any type of notification that is enabled will cause the related notifications to show within the notification list within the site banner.

  • Share
  • History
  • More
  • Cancel
Related
Recommended
  • Telligent
  • Professional Services
  • Submit a Support Ticket
  • Become a Partner
  • Request a Demo
  • Contact Us

About
Privacy Policy
Terms of use
Copyright 2022 Verint, Inc.
Powered by Verint Community