Verint | Telligent Community
Verint | Telligent Community
  • Site
  • User
  • Site
  • Search
  • User
Telligent Community 10.x
  • Verint Community
Telligent Community 10.x
User Documentation What is a group?
  • Ask the Community
  • User Documentation
  • API Documentation
  • Manager Training
  • Developer Training
  • Tags
  • More
  • Cancel
  • New
  • +Telligent Community 10.x User Documentation
  • Changing system terminology
  • Community and GDPR
  • How are wiki page editing conflicts handled?
  • How can I adjust what makes a thread popular within forums?
  • How can I administer available emoticons and emoji?
  • How can I allow members to customize their homepage/dashboard?
  • How can I allow users to delete their own accounts?
  • How can I change the requirements for requesting friendships?
  • How can I configure how members can join the site and their initial experience?
  • How can I control the RSS feeds that are provided for a blog?
  • How can I control the types and sizes of files that members can upload?
  • How can I control types, number, and total storage allowance for files in a media gallery?
  • How can I control whether forum thread and reply authors can edit or delete their own posts?
  • How can I control which actions members can perform on a blog?
  • How can I control which actions members can perform within a forum?
  • How can I control which actions members can perform within a media gallery?
  • How can I control which types of files can be embedded within forum threads and replies?
  • How can I customize messaging to new members?
  • How can I customize the content in aggregate blog RSS feeds?
  • How can I customize the content or delivery time of email digest?
  • How can I customize the fields available on members’ profiles?
  • How can I diagnose a problem or get help?
  • How can I enable a guest blogger on a blog?
  • How can I enable authentication via Windows / Active Directory (AD)?
  • How can I enable multiple members to manage a single blog?
  • How can I enable single sign-on (SSO) with another Microsoft .net-based website?
  • How can I enable single sign-on (SSO)?
  • How can I enable support for emailing to start or reply to a forum thread?
  • How can I enable visitors to authenticate through Facebook?
  • How can I enable visitors to authenticate through Google?
  • How can I enable visitors to authenticate through LinkedIn?
  • How can I enable visitors to authenticate through Live Connect?
  • How can I enable visitors to authenticate through Salesforce?
  • How can I enable visitors to authenticate through Twitter?
  • How can I enable visitors to contact the owners of a group?
  • How can I hide a member's forum posts from the community?
  • How can I identify abuse or SPAM within the community?
  • How can I impersonate a user to act on their behalf?
  • How can I include forum behavior in an external website?
  • How can I integrate my community with other websites and services?
  • How can I join a group?
  • How can I limit who or when someone can comment or trackback on a blog post?
  • How can I make a thread stick to the top of the thread list within a forum?
  • How can I manage blog posts with Open Live Writer (formerly Windows Live Writer)?
  • How can I mirror content from another blog or RSS feed?
  • How can I moderate tags within an application?
  • How can I move content from one area of my community to another?
  • How can I prevent SPAM accounts from being created using the ReCaptcha service?
  • How can I prevent spam content from being shown on my community?
  • How can I provide new members with a default set of friends?
  • How can I rebrand my community in an upgrade-safe way?
  • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
  • How can I require acceptance of terms of service before member registration?
  • How can I set the default theme and theme selection options for all blogs?
  • How can I set the default theme and theme selection options for all groups?
  • How can I show or require additional profile fields to be completed when members join my community?
  • How can I specify which types of member avatars are allowed and the default member avatar?
  • How can I split a forum thread into multiple threads?
  • How can I start or stop the job service?
  • How can I stop receiving updates from a forum thread?
  • How can I synchronize Active Directory (AD) groups with Telligent Community roles?
  • How can I uninstall the job service?
  • How can I use snippets within blogs to save time or reuse content when writing posts?
  • How can I use the REST API to automate data migrations or data modifications?
  • How can I write blog posts using email?
  • How do I add a community member?
  • How do I add an Achievement?
  • How do I add an idea to an ideation?
  • How do I add or upload a file to a media gallery?
  • How do I administer members?
  • How do I allow users to export their data?
  • How do I ask a question or start a discussion in a forum?
  • How do I automatically create a blog for each new member of the community?
  • How do I ban or disapprove a member?
  • How do I cancel an event in a calendar?
  • How do I capture a forum thread to a wiki?
  • How do I change my avatar?
  • How do I change the types of threads or thread answer and auto-locking configuration for a forum?
  • How do I chat with another member?
  • How do I compare wiki page revisions?
  • How do I configure email integration?
  • How do I configure Telligent Community to meet the privacy requirement of my locale?
  • How do I connect my community to my Verint Knowledge Management site?
  • How do I control the type and functionality of content that can be posted on my community?
  • How do I control types and sizes of files that members can upload?
  • How do I control whether members can post status messages within a group?
  • How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?
  • How do I create a custom page within a theme?
  • How do I create a group?
  • How do I create a Knowledge Collection?
  • How do I create a wiki page?
  • How do I create an application?
  • How do I create an event in a calendar?
  • How do I create rules to automate my community?
  • How do I customize direct communication options such as email, notifications, and private messages?
  • How do I customize email sent from the community?
  • How do I customize the look and feel of my community?
  • How do I delete a blog post?
  • How do I delete a group?
  • How do I delete a Wiki Page?
  • How do I delete an application?
  • How do I delete an event from a calendar?
  • How Do I Deploy my Site to Microsoft Azure?
  • How do I edit a blog post?
  • How do I edit a file or URL in a media gallery?
  • How do I edit a forum thread or reply?
  • How do I edit a wiki page?
  • How do I edit an Achievement?
  • How do I embed custom forms in my community?
  • How do I enable moderation within a forum?
  • How do I enable moderation within a media gallery?
  • How do I enable visitors to contact me through my blog?
  • How do I export my data?
  • How do I get to the administration panel?
  • How do I get to the contextual management panel?
  • How do I implement single sign-on (SSO) with an existing authentication system using cookies?
  • How do I insert a poll into content?
  • How do I install chat support?
  • How do I install Telligent Community?
  • How do I lock a wiki page?
  • How do I manage advertisements in my community?
  • How do I manage comments?
  • How do I manage licenses?
  • How do I manage membership within a group?
  • How do I manage registrations for a calendar event?
  • How do I manage roles and permissions to control what members can do on the community?
  • How Do I Migrate My Existing File Storage to Azure?
  • How do I moderate a forum to move, split, merge, lock threads?
  • How do I moderate content a member creates?
  • How do I monitor the health of my community?
  • How do I preview UI changes in the community?
  • How do I register for an event?
  • How do I rename, change the avatar, or move a group?
  • How do I revert to a previous version of a wiki page?
  • How do I see download counts of files in a media gallery?
  • How do I send an ad-hoc mass email to community members?
  • How do I set the default timezone and date/time formats for my community?
  • How do I setup an about page for a blog?
  • How do I store some files in different locations than others?
  • How do I translate my community?
  • How do I update the status of an idea?
  • How do I upgrade Telligent Community?
  • How do I upgrade the user experience of my community?
  • How do I use the content editor?
  • How do I use wiki link syntax?
  • +How do I view reports?
  • How do I vote on ideas?
  • How do I write a blog post?
  • How does moderation and abuse work?
  • How does Telligent Community support mobile devices?
  • How does Telligent ensure the quality of Telligent Community?
  • How should I define groups and applications in my community?
  • How should I store user contributed media?
  • How should I support multiple languages on my community?
  • Release Notes
  • What are jobs?
  • +What are the system requirements?
  • What best practices should be followed when customizing the user interface?
  • What is a blog?
  • What is a calendar?
  • What is a forum thread?
  • What is a forum?
  • What is a gallery?
  • What is a group?
  • What is a hashtag?
  • What is a Knowledge Document?
  • What is a mention?
  • What is a theme?
  • What is a wiki?
  • What is an Achievement?
  • What is an activity stream?
  • What is an application?
  • What is chat?
  • What is document preview?
  • What is featured content?
  • What is friending and following?
  • What is ideation?
  • What is liking?
  • What is private messaging?
  • What is RSS?
  • What is the question and answer workflow in forums?
  • What type of video files can I embed in my community?
  • What types of videos can I embed in or attach to content?

What is a group?

A group is organized like a "neighborhood,"  with users, applications, and some common characteristic or point of interest such as technology questions or blogging about your company. and data, within Telligent Community. There are different types of groups, which makes it possible to control degrees of visibility and access. Please see the next section to learn about these types. 

What group types are there?

There are five group types of Telligent Community groups. Its type governs the way a group behaves regarding membership and visibility. Below, we describe them in terms of joining. The types include:

  • Private Unlisted - The group name doesn't appear in the group list. The only way to join it is to receive an email invitation from an owner.
  • Private Listed - The group's name appears in the group list; however, its content is not visible to non-group members. Click Join Group to trigger a Request membership dialog box. Here, you type a message to the group owner(s) for your request and then click Request membership.
  • Public Closed - With this kind of group, clicking Join Group triggers a Request membership dialog box. Here, you type a message to the group owner(s) for your request. You then click Request membership.
  • Public Open - You can join this group by clicking the group home page's Join Group link and immediately become a member. 
  • Joinless - Membership isn't tracked (that is, there are no group members, per se). Site-level roles control the group's permissions. Joinless groups are managed by system administrators unless an administrator creates a special role for managing this type of group. 

Groups may also be nested inside each other.

Are there different levels of membership?

Within a group, there are three levels of membership:

  • Group members (can create and view group content, view group members except in joinless groups, and invite prospective members).
  • Group managers (have the same permission as group members, but additionally can manage the group).
  • Group owners (have the same permissions as a manager, but also can control group settings, add new members, modify the group theme, create new applications, create new roles, and and modify role permissions.

How do I create a group?

Navigate to where you want the group to reside (such as the site level). For the purpose of this operation, Telligent Community considers the entire community to be a group. Even if you want to add top-level groups, they are still sub-groups in the context of the community.

To create a sub-group of another group (whether top-level group or lower), click the Pencil tool. Click Manage group in the contextual panel. Select Sub-Groups. Click Add Sub-Group in the contextual panel. Add the group name and click Save.

  • Share
  • History
  • More
  • Cancel
Related
Recommended
  • Telligent
  • Professional Services
  • Submit a Support Ticket
  • Become a Partner
  • Request a Demo
  • Contact Us

About
Privacy Policy
Terms of use
Copyright 2022 Verint, Inc.
Powered by Verint Community