Verint | Telligent Community
Verint | Telligent Community
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Verint Community 11.x
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Verint Community 11.x
User Documentation What is friending and following?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • -General Topics
    • +Community and GDPR
    • How can I customize messaging to new members?
    • How do I use the content editor?
    • +What types of videos can I embed in or attach to content?
    • What is liking?
    • How can I administer available emoticons and emoji?
    • What is featured content?
    • How can I configure how members can join the site and their initial experience?
    • How do I manage comments?
    • How to: load images inline
    • What is a mention?
    • What is document preview?
    • What is an activity stream?
    • How does Telligent Community support mobile devices?
    • -What is friending and following?
      • How can I change the requirements for requesting friendships?
    • Synonyms
    • What is chat?
    • How should I store user contributed media?
    • How can I integrate my community with other websites and services?
    • What is a hashtag?
    • How do I insert a poll into content?
    • How do I embed custom forms in my community?
    • How can I use the REST API to automate data migrations or data modifications?
    • What is RSS?
    • How do I export my data?
    • How do I configure Telligent Community to meet the privacy requirement of my locale?
    • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
    • How do I store some files in different locations than others?
    • How to avoid illegible image uploads
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

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What is friending and following?

Telligent Community supports both friending and following other members. When you follow another member, you do not need that member's permission (however, they may be notified that you are following them) and you can show interest and improve your visibility to that member's actions on the community. Friending however, requires the other member's permission to complete the friend relationship and results in each member in the relationship following the other.  Following and Friending both provide members with with quick access to other community member profiles, where you can view their activity. If you go to your Profile > Friends tab, you will find a filter on the upper left above the list of your friends. Here, you are able to display members you are Following and those that are Followers of you. Using this filter you can also view Friends and Requests. This filter is only available to the logged in member, all others will only see the list of Friends.

Follow a member

To follow a member, click their name anywhere within the community to visit their profile. From the Connect menu in the member's banner, select Follow. The member you followed may be notified (based on their notification settings) that you've started following them.

Unfollow a member

To unfollow a member, click their name anywhere within the community to visit their profile. From the Connect menu in the member's banner, select Unfollow. The member will not be notified that you've unfollowed them.

Add a friendship

To request the friendship of a member, click their name anywhere within the community to visit their profile. From the Connect menu in the member's banner, select Request Friendship. You can then customize the message that is sent to the member with the request and click Send Request. The other member will receive a friendship request and can accept or reject the request. If accepted, your friendship will be created and you'll be notified and an activity story may be added to the activity stream (based on the configuration of stories and the stream).

Removing a friendship

To unfriend a member, click their name anywhere in the community to visit their profile. From the Connect menu in the member's banner, select Unfriend. This will break the friendship status with this member. The member will not be notified.

Reviewing friends, followers, and requests

You can review your own friends, followers, your requests, and requests pending your action by navigating to your own profile and viewing the Friends page, where you will find a filter on the upper left above the list of your friends. Here, you are able to filter members you are Following, those that are Followers of you, Friends, and Requests. You can cancel requests, accept/reject requests pending your action, and unfriend or unfollow members. This filter is only available to the logged in member, all others will only see the list of Friends.

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