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Verint Community 11.x
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User Documentation What is ideation?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • +General Topics
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • -What is ideation?
    • How do I vote on ideas?
    • How do I add an idea to an ideation?
    • How do I update the status of an idea?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

What is ideation?

Ideation is an idea presentation and evaluation application

Ideation is Telligent Community's application for presenting ideas, evaluating them (with voting arrows), and making action/no action decisions on them.

How Does It Work?

  1. Ideas are presented in the Ideation application.
  2. Readers comment, ask for clarification, and upvote or downvote each idea.
  3. An administrator evaluates each idea's votes, decides which idea is to be completed (or not completed), and signifies the decision by changing its status in the application.

What do idea statuses mean?

  • Under Review - This is the basic status of any idea, such as when it is first written. It includes when ideas are being voted or commented upon.
  • Coming Soon - The administrator has evaluated the votes and comments, and has determined that the idea is viable and timely.
  • Not Planned - The administrator has evaluated the lack of votes and comments, and has determined that the idea is not viable or timely.
  • Complete - This status signifies that the idea has been completed.

How do I create an Ideation?

Please follow the instructions in the What is an application? article.



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