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Verint Community 11.x
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User Documentation How can I configure how members can join the site and their initial experience?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • -General Topics
    • +Community and GDPR
    • How can I customize messaging to new members?
    • How do I use the content editor?
    • +What types of videos can I embed in or attach to content?
    • What is liking?
    • How can I administer available emoticons and emoji?
    • What is featured content?
    • How can I configure how members can join the site and their initial experience?
    • How do I manage comments?
    • How to: load images inline
    • What is a mention?
    • What is document preview?
    • What is an activity stream?
    • How does Telligent Community support mobile devices?
    • +What is friending and following?
    • Synonyms
    • What is chat?
    • How should I store user contributed media?
    • How can I integrate my community with other websites and services?
    • What is a hashtag?
    • How do I insert a poll into content?
    • How do I embed custom forms in my community?
    • How can I use the REST API to automate data migrations or data modifications?
    • What is RSS?
    • How do I export my data?
    • How do I configure Telligent Community to meet the privacy requirement of my locale?
    • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
    • How do I store some files in different locations than others?
    • How to avoid illegible image uploads
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

How can I configure how members can join the site and their initial experience?

Initial user experience

To confirm or modify these settings, click the Pencil tool > Administration > Membership > New Member Experience.

The initial member experience page contains the following fields:

  • New user friends - Enter the username(s) of people you want the user to be friends with automatically, such as the community manager or someone in charge of guiding new users.  
  • Moderation level - By default, new users are not moderated. You may want to make their posts moderated at first, and then review their status after a period.
  • Default (or custom) welcome message from - This could be from an admin.
  • Welcome message subject - This is the title of the welcome message.
  • Welcome message body - The default message contains 3 variables linking to the user's username, user's edit page, and profile. 
  • Welcome message for invitation-only site.

Note: For these settings to work, you must have the Welcome Message Create plugin (in Pencil tool > Administration > Extensions) enabled.

Site invitation message for invitation-only site

Navigate to Pencil tool > Administration > Notifications > Site Invitation. This page contains the email template of the invitation for invitation-only sites. The template contains separate sections for the email body, footer, header, and subject. You can click each section and use the toolbar to make changes. 

Authentication options

Navigate to Pencil tool > Administration > Authentication > Authentication options. This page has the following options which apply to login options, contact options, and usernames:

  • Allow login (checked). When this option is checked, members can log into the site. If unchecked, only administrators can do so.
  • Allow new user registration (checked). When the option is checked, new users can register. If unchecked, new users can't register.
  • Show contact checkboxes. when this option is checked, the site displays two contact options for the user (unchecked). If the option is unchecked, the contact options are not displayed.
  • Username regular expression pattern. 
  • Username minimum length.
  • Username maximum length.
  • Email address regular expression pattern.

(The following settings are ignored when SSO is used):

  • Account activation mode. This concerns whether to allow users to create their own accounts: using the Automatic mode allows users to create their own accounts; using Email will email a password to the new user; Invitation Only requires users to have an invitation link to create a new user account; Admin Approval requires an administrator's approval for new members.
  • Password recovery. This concerns how users can recover passwords: with the Link setting, the user is emailed a reset link (preferred option); Reset generates a new random password which is emailed to the user (not a preferred option).  
  • Password regular expression pattern: When new user accounts are created, the password must match this expression.
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