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Verint Community 11.x
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User Documentation How can I identify abuse or SPAM within the community?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • +General Topics
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • -How can I identify abuse or SPAM within the community?
    • How does moderation and abuse work?
    • How can I prevent SPAM accounts from being created using the ReCaptcha service?
    • How can I prevent spam content from being shown on my community?
    • How do I enable moderation within a forum?
    • How do I enable moderation within a media gallery?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

How can I identify abuse or SPAM within the community?

While viewing content within the community, if you identify inappropriate or abusive content (or members), you can flag the content as abusive. As other members also flag the content and the likelihood of its inappropriateness becomes more definitive, the content will be hidden from the site and enter the abuse workflow.

Flagging Content

To flag content as abusive, look for the Flag as spam/abuse option in the More menu associated to the content:

Clicking this option will add your vote that the content is inappropriate for the community.

Flagging Members

Members can also be flagged as abusive by navigating to the member's profile and clicking Flag as spam/abuse from the right sidebar:

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