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User Documentation How do I use the content editor?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • -General Topics
    • +Community and GDPR
    • How can I customize messaging to new members?
    • How do I use the content editor?
    • +What types of videos can I embed in or attach to content?
    • What is liking?
    • How can I administer available emoticons and emoji?
    • What is featured content?
    • How can I configure how members can join the site and their initial experience?
    • How do I manage comments?
    • How to: load images inline
    • What is a mention?
    • What is document preview?
    • What is an activity stream?
    • How does Telligent Community support mobile devices?
    • +What is friending and following?
    • Synonyms
    • What is chat?
    • How should I store user contributed media?
    • How can I integrate my community with other websites and services?
    • What is a hashtag?
    • How do I insert a poll into content?
    • How do I embed custom forms in my community?
    • How can I use the REST API to automate data migrations or data modifications?
    • What is RSS?
    • How do I export my data?
    • How do I configure Telligent Community to meet the privacy requirement of my locale?
    • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
    • How do I store some files in different locations than others?
    • How to avoid illegible image uploads
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

How do I use the content editor?

This guide applies to all editors through Telligent Community, however, the editor is subject to configuration specific to individual types of content and not all features will be available everywhere. See How do I control the type and functionality of content that can be posted on my community?

Throughout Telligent Community, a common content editor is used. It is shown in different forms, but provides consistent access to content-related functionality. This guide identifies key features within the editor.

[toc]

What is the content editor?

The content editor is the rich text editor used through Telligent Community that enables formatted text to be authored. It is shown wherever rich content can be defined:

Basic Editing

The editor's menu provides access to common editing functionality such as search and replace, insertion of rich elements, formatting options (such as bold, italic, code, headings, etc), color selection, font selection, text indentation, table definition, content previewing, and HTML source editing.

These features work like modern word processors to manipulate text in a "what you see is what you get" way.

Inserting Files

Files, such as images, videos, audio, and documents, can be included in content. Files can be inserted via the Insert > Insert image/video/file menu option, by dragging the file onto the editor, or by copying the file and pasting it into the editor. Note that copy/paste is subject to the browser's default interpretation of the content being copied and may not work for all file types. Inserted files will be previewed based on the enabled file viewers in Administration > File Viewers.

Once placed, files will render a preview that can be resized to meet the rendering needs of the content. If a file should be rendered as text (to just enable downloading), select the file and select Convert to link from the contextual toolbar:

Linking to URLs

URLs to external websites and pages can be added to content by typing the URL as text (the editor will automatically change URLs to links for most URL types), by using the Insert > Link menu option, or by referencing a URL in the Insert > Insert image/video/file menu option.

To convert a link to a preview, select the link and choose Edit > Convert link to preview:

Insert an Emoticon or Emoji

Emoji can be entered using your computer or device's emoji keyboard, by searching by typing the : prefix, or via the Insert > Emoticon option. Enabled emoji (based on configuration in Administration > Site > Emoticons) will be converted to the site-defined image representing that emoji.

Insert a Mention

A mention can be added by typing @ and then text to search for a member or a group. Matching results will be listed and can be selected using the touch, mouse, or arrow keys. When saved, the mention will change to a link to that member or group. The member or group mentioned will also potentially get a notification that they were mentioned in the content to prompt their review.

Insert a Hashtag

A hashtag can be added by typing # and then text to search for an existing hashtag (or to define a new one). Matching results will be listed and can be selected using touch, mouse, or arrow keys. When saved, the hashtag becomes a link to find related content using the same tag/hashtag.

Insert a poll, embed code, source code, or other rich embeddable

Telligent Community supports extensions to the editor to enable embedding rich media. These extensions are enabled and configured within Administration > Extensions and include polls, embed codes (such as Twitter, Youtube, Facebook posts, etc), and syntax highlighted code embedding. For more details about individual extensions, search the documentation for specific functionality. Enabled extensions will be listed in the Insert menu of the editor.

Edit in Fullscreen Mode

To edit content in a larger editor (that fills the browser window), select View > Fullscreen. To exist fullscreen mode, select View > Fullscreen again.

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