This content applies to Verint Community 11.x and later versions
You might also check out the videos available here. While created on v12, much of the information is also applicable to v11.
Hello. Welcome to the Community Management Basics Training for Verint Community.
The primary objective of this course is to provide you with an understanding of the basic concepts and tasks related to managing a Verint Community .
The flow of this course will be such that we will cover a community management topic and then demonstrate that topic on one of our training or demo sites.
At the end of each learning module, there will be an exercise for you to perform many of the actions learned during the module on your own site. This way, you will get hands-on experience throughout the course.
Community Management Basics Learning Modules
- End-User and Product Roles
- Page Management
- Group Management
- Blog Management
- Forum Management
- Wiki Management
- Gallery Management
- Calendar Management
- Ideation Management
- Additional Features