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Verint Community 11.x
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User Documentation How do I export my data?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • -General Topics
    • +Community and GDPR
    • How can I customize messaging to new members?
    • How do I use the content editor?
    • +What types of videos can I embed in or attach to content?
    • What is liking?
    • How can I administer available emoticons and emoji?
    • What is featured content?
    • How can I configure how members can join the site and their initial experience?
    • How do I manage comments?
    • How to: load images inline
    • What is a mention?
    • What is document preview?
    • What is an activity stream?
    • How does Telligent Community support mobile devices?
    • +What is friending and following?
    • Synonyms
    • What is chat?
    • How should I store user contributed media?
    • How can I integrate my community with other websites and services?
    • What is a hashtag?
    • How do I insert a poll into content?
    • How do I embed custom forms in my community?
    • How can I use the REST API to automate data migrations or data modifications?
    • What is RSS?
    • How do I export my data?
    • How do I configure Telligent Community to meet the privacy requirement of my locale?
    • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
    • How do I store some files in different locations than others?
    • How to avoid illegible image uploads
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

How do I export my data?

If your community has enabled the user data export feature, you can download all of your from content from the site.

Where do I find the user export option?

You can export your data from the 'Options' tab within the user settings page. Click the 'Request Export' link. This action schedules a background process to collect the user's data and generate the export. 

How is the file delivered?

When the export is ready, you will be notified by private messaging (if enabled) or email (if private messaging is disabled). 

What is included in the file?

The user data export file is a .zip file containing the following originated by you:

  • Conversations (note: full conversations are included, not just the messages sent by you)
  • Blog posts
  • Media posts
  • Forum thread and replies
  • Wiki pages
  • Comments
  • Status messages
  • Ideas
  • Calendar events
  • Friends
  • Profile data
  • Any files referenced within this content are included in a files/ subfolder of the export ZIP file.

What format is the report provided in?

Per GDPR standards, the report is delivered in JSON format for consumption and transfer as appropriate.

  • GDPR
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