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Verint Community 11.x
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Verint Community 11.x
User Documentation What is a forum?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • +General Topics
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • -What is a forum?
    • +What is a forum thread?
    • How can I adjust what makes a thread popular within forums?
    • What is the question and answer workflow in forums?
    • How can I control whether forum thread and reply authors can edit or delete their own posts?
    • How can I control which actions members can perform within a forum?
    • How can I hide a member's forum posts from the community?
    • How can I split a forum thread into multiple threads?
    • How can I make a thread stick to the top of the thread list within a forum?
    • How can I include forum behavior in an external website?
    • How can I stop receiving updates from a forum thread?
    • How can I enable support for emailing to start or reply to a forum thread?
    • How do I ask a question or start a discussion in a forum?
    • How do I moderate a forum to move, split, merge, lock threads?
    • How do I change the types of threads or thread answer and auto-locking configuration for a forum?
    • What are the global forum options?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

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What is a forum?

A forum is a format for discussions (such as opinions) and Q&A (such as how-to) questions. 

How is a forum different from other applications?

All of a forum's content is crowdsourced. This is different from a blog, whose material is authored by specified authors; from a wiki in that a wiki page's author is a permissioned person in the community and in a gallery, whose content is furnished by gallery owners. A gallery has nearly unlimited media space, limited only by the setup of the community. Both forums and galleries have RSS.

A Telligent forum has 2 features that aren't in any other application:

  • Suggested answer/verified answer. The author of a reply can click Suggest as answer, which turns the thread header yellow. If another user clicks "This helps me," the answer (depending on thresholds determined in Administration) becomes a verified answer and the question header turns green. (However the answered status can be rejected.)
  • "I have this question too." This feature on a forum thread question has a counter which increases whenever someone checks the "I have this question too" check box; checking this check box increases a counter displaying the number of people who've also had the question.

 How do I create a forum?

Please follow the instructions on the What is an application? article.

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