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User Documentation What are the global forum options?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • +General Topics
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • -What is a forum?
    • +What is a forum thread?
    • How can I adjust what makes a thread popular within forums?
    • What is the question and answer workflow in forums?
    • How can I control whether forum thread and reply authors can edit or delete their own posts?
    • How can I control which actions members can perform within a forum?
    • How can I hide a member's forum posts from the community?
    • How can I split a forum thread into multiple threads?
    • How can I make a thread stick to the top of the thread list within a forum?
    • How can I include forum behavior in an external website?
    • How can I stop receiving updates from a forum thread?
    • How can I enable support for emailing to start or reply to a forum thread?
    • How do I ask a question or start a discussion in a forum?
    • How do I moderate a forum to move, split, merge, lock threads?
    • How do I change the types of threads or thread answer and auto-locking configuration for a forum?
    • What are the global forum options?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

What are the global forum options?

The global Forum > Options > Options page allows you to set forum post properties. You can:

  • Enable RSS feeds and thread status tracking.
  • Specify the number of items to display on a feed.
  • Specify the number of posts to display on a page

To set the global options:

  1. Mouse over Management.
  2. Click Administration.
  3. Navigate to Applications > Forum > Options.
  4. Set the following properties:
    • Enable RSS Feeds for public forums check box- Telligent Community Server generates RSS feeds for all public forums. A public forum is defined as a forum to which Anonymous users (in the Everyone role) have Read Content permission.
    • Enable Thread Status Tracking check box - Allows the creator of a post to mark the status as not set, answered or not answered.
    • Default Items/Feed - The number of items returned per feed.
    • Posts/Page - The number of posts to display on a page.
    • Mark New Posts as Read (Days) - After the elapsed period is exceeded, new posts are marked as read. The result is that the forum will not show a post as unread after this number of days.

  5. Click Save to apply the settings.
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