• US Thanksgiving Holiday Support Hours - EMEA/APAC Unaffected

    To all of our wonderful customers, thank you for your trust as we continue building and supporting your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our supp...
  • 2022 Change Freeze Information for Verint Community Cloud Customers

    As the holidays approach, we are heading into our annual Verint Cloud Environment Change Freeze. I have provided a summarized outline below with the highlights. How long is the change freeze? This freeze will run from November 23rd, 2022 through Ja...
  • Community 12.1 Release

    Announcing the availability of Community V12.1, this release provides several enhancements and improvements to the platform.  Article Feedback Notifications  New notifications when an article receives actionable feedback. Notifications are ...
  • Happy Holidays! Announcements About Support Availability

    To our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our s...
  • US Presidents Day Holiday Support Hours - EMEA/APAC Unaffected

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.We wanted to ensure that you are aware that our US offices will be closed on Mo...
  • Verint Community 12 Released

    We're excited to announce the release of Community 12! This release has a new mix of features for all users of Community and introduces Articles, Auditing, Peekable Content, Embeddables, Search Boosting, and more. Articles Community 12 introduces art...
  • US Martin Luther King Jr. Holiday Support Hours - EMEA/APAC Unaffected

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.We wanted to ensure that you are aware that our US offices will be closed on Mo...
  • Happy Holidays & Announcements About Support Availability

    To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impac...
  • US Thanksgiving Holiday Support Hours - EMEA/APAC Unaffected

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact o...
  • US Labor Day Holiday Support Hours - EMEA/APAC Unaffected

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.Next week, we will have varying office hours which will impact our support avai...
  • Support System Upgrade & Limited Portal Availability

    To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.Between Friday, July 10th @ 5:00 PM Central through Saturday, July 11th @ 8:...
  • Free Coffee! Verint Customers, Take 2020 State of CM Survey

       and   Verint Community (formerly known as Telligent) is partnering again this year with The Community Roundtable (TheCR).  Each year The Community Roundtable surveys Community Strategists, Managers and Practitioners...
  • Verint Community User Group at Verint Engage 2020 (POSTPONED)

    Verint Community User Group at Verint Engage 2020 We are excited to invite all Verint Community customers and partners to join us at the combined 2020 Verint Community User Group AND Verint Engage 2020 event in Dallas Texas May 18th through May 21st...
  • Happy Holidays & Some Announcements About Support Availability

    To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.

    As the holidays approach, we will have varying office hours which will impact our support availability. Please note that our offices will be closed on Wednesday, December 25th, 2019 through Wednesday, January 1st, 2020.

    As such, general product support will…

  • US Thanksgiving Holiday Support Hours - EMEA/APAC Unaffected

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.

    As the holidays approach, we will have varying office hours which will impact our support availability. Please note that our US offices will be closed on Thursday, November 28th, 2019 and Friday, November 29th, 2019.

    As such, general product support for…

  • Community 11.1 Released

    Today we're excited to release Community 11.1, building on the recent 11.0 release. 

    Blog Workflows

    With the addition of blog workflows, you can create single or multi-phase workflows to ensure blog posts are reviewed and approved before being published. Reviewers can be individuals, roles or a combination of both. Throughout the workflow phases, members are notified and assigned when their action is needed.

    Who…
  • Verint Community Marketplace - Now Open!

    One of the reasons customers choose Verint Community is the flexibility and ability to make their community look, feel, and function exactly how they would like it to. Over the years we have had customers and partners build incredible communities on ...
  • Verint Community 11 Now Available

    We’re thrilled to release Verint Community 11 today! This release has a mix of features for all users of Community and introduces Automations - a new way to extend the Community platform. Blog Post as Another User Blog authors&nb...
  • Telligent Community is now Verint Community

    In anticipation of the Release 11.0 launch next week, I am thrilled to share some important news with you about what’s happening with Telligent Community.  Telligent Community is now Verint Community, part of Verint's Intelligent...
  • Verint Community Case Portal

    How Our Case Portal Updates Benefit You: Stay Informed. With our new community-integrated portal, it will be easier than ever to track your support cases. Be Empowered. Request support, locate resources, and share best practices, tips, and id...
  • Community 10.3 Released

    We recently released Community 10.3 which focused on additional reports and other small enhancements.  Additional Reports and Drill-downs In our previous release we introduced a new reporting experience with an initial set of reports a...
  • Happy Holidays & Some Announcements About Support Availability

    To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impac...
  • Community 10.2 with Theme Studio Released

    Today we released Community 10.2 with Theme Studio and Advanced Reporting and are excited to share some of the new features. New Reporting Experience Get insights into all of the activity within your community using the all-new reporting feature...
  • Telligent Community & GDPR

    Former Member
    Former Member
    The General Data Protection Regulation (GDPR) takes effect in May 2018, matching fragmented data protection laws across the EU, expanding individuals’ rights and increasing privacy obligations. With fines of up to €20 million or 4% of glob...
  • Communities Get Results - You Can't Escape The Facts!

    I recently participated in an escape room team-building exercise with several of my peers and executive sales leaders. For those not familiar with Escape Room, it is a physical adventure game in which players work to solve a series of puzzles and rid...