• Fri, May 20 2016

    blog: Buy or Build” Social Community Functionality? The answer may surprise you…

    Working for Telligent the last 6 years, I’ve heard all sorts of spirited “Buy or Build” arguments related to social community software. Here are some of my favorites… “We only need a little bit of social functionality for now. Our developers are smart, so they’ll just build it for us. I mean, really, how hard is it to create a forum, right?” “IT says build it so...
    • Thu, Apr 28 2016

    blog: Six ways colleges and universities can benefit from an online community

    Colleges and universities bring people together from around the world to study, learn and network. It’s no surprise that the world’s largest social network, Facebook, was created at a University. But, while social networks have a role, there is also an opportunity for more dedicated online communities too. 1. Not everything is social: Social networks provide outlets for students and faculty to connect and...
    • Thu, Apr 21 2016

    blog: Help us help you: Request a demo

    One of my primary responsibilities as a Sr Solutions Advisor for Telligent is delivering product demonstrations. It's something Farrukh and I do multiple times a week for new and existing customers. So... why should you request a demo ? First off, delivering a #demo is the best way to show off what Telligent Community can do and how it can be used to address business issues, like enabling your customers to help...
    • Thu, Apr 7 2016

    Developers: Widget Studio autocompletion, immediate evaluation, and global search in Telligent Community 9.1

    Widget Studio in Telligent Community 9.1 adds support for autocompletion and documentation improvements, immediate evaluation, global search, and more.
    • Tue, Apr 5 2016

    blog: Staying Current with Telligent is Important ... here's why

    Telligent is committed to building incredible products and continues to thrive with our customers support! We'll be blogging about a wide variety of topics that will help explain how we work with our customers, work with the product, and tips about how to build incredible social communities! The Customer Success team is the face of the Telligent team and are our customer's trusted advisors and internal advocates...
    • Fri, Apr 1 2016

    Announcements: We Have Moved!

    We are excited to announce that the Telligent team has moved to a new location! Our previous office served us well, enabled us to grow Telligent Community and make great memories, but we couldn’t be more excited about our new office space. Our new office has a great view, an environment that allows us to work freely and ignite our creative spirit, not to mention a great area for a stroll when we want to breathe...
    • Thu, Mar 24 2016

    Announcements: Telligent Community 9.1 Now Available

    I'm thrilled to announce that version 9.1 of Telligent Community is now available and ready for production use: Get Telligent Community 9.1 Telligent Community 9.1 is a minor release, but we packed some great additions into it: We ran multiple versions ourselves (here) starting nearly 6 weeks ago Soliciting feedback from our community about the product Making available a preview releases to solicit...
    • Fri, Mar 11 2016

    Developers: Adding Support for EU Cookie Consent to Telligent Community

    Earlier this week I had a conversation with one of our customers that wanted to add a cookie consent message to their community site. After researching this further I decided to put together a simple Telligent Community 9.0 widget that shows how to do this. The code is on GitHub and still requires some more improvements, but it does work: Get the EU Cookie Consent Widget on Telligent's GitHub What is EU Cookie...
    • Wed, Feb 24 2016

    Announcements: Telligent Community 9.1 Preview 1 Now Available

    Download Telligent Community 9.1 Preview 1 | Questions, feedback and suggestions IMPORTANT Telligent Community 9.1 Preview 1 is not supported for production purposes . Telligent Community 9.1 is minor release and contains mostly bug fixes. However, we did address a few requests that we've heard repeatedly from customers. We're also now running version 9.1 preview 1 on this site. A few highlights for what...
    • Tue, Feb 16 2016

    Developers: SAML Authentication plugin available on GitHub

    We are announcing the release of another open source project to GitHub, the SAML Authentication plugin: https://github.com/Telligent/SAML SAML (Security Assertion Markup Language) is an open-standard for enabling single-sign-on between your community and other applications or websites. You can learn more about SAML here . Important points: The SAML plugin is tested for Telligent Community 9.0. The plugin extends...
    • Thu, Feb 11 2016

    Announcements: Support Closed - US President's Day

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities. We wanted to ensure that you are aware that our US offices will be closed on Monday, February 15 th , 2016 in recognition of the President's Day holiday. As such, general product support will be unavailable during this time. You will still be able...
    • Tue, Feb 9 2016

    Developers: How to write an extensible meta data extension, to improve public community SEO

    One of the common requests we get from customers is to be able to configure metadata on their site pages, this helps with SEO and also improves the experience when a page is shared on Facebook, Twitter or any other platform that reads extended meta tags. With the advent of Telligent version 9 there are some improvements to the blogs and media gallery to allow the author to specify some meta data but there is not a holistic...
    • Fri, Jan 29 2016

    Announcements: Telligent Community 9.0 On-Demand Webinar

    On January 27th, 2016 we hosted a webinar to introduce Telligent Community 9.0. While we had excellent attendance to the webinar, some people were not able to attend to hear first hand about all the amazing additions to Telligent Community. Great news ... we recorded the webinar and you can now watch it on-demand: (Please visit the site to view this video) In addition to the new webinar, be sure and check out the...
    • Fri, Jan 29 2016

    Developers: Developer Training for Telligent Community 9.0

    We're very excited about the release of Telligent Community 9. To help you make the most of your community, we've prepared a complete set of developer training guides and tutorials: This training provides specific guides and guidelines to supplement the API documentation no matter how you want to build and customize on the Telligent Community platform: via external integration , deep plugin and framework extensions...
    • Fri, Jan 22 2016

    Announcements: Improving Feature and Bug Visibility

    We recently added some integration in our community with our project management tool, Target Process. This integration enables this community to be directly linked to our product managers and developers. For example, within a support forum thread, you may see a Telligent employee reference a feature request: or a bug: These references of feature requests and bugs are directly linked to our project management...
    • Tue, Jan 19 2016

    Announcements: Press Release: Verint Advances Customer Engagement Optimization Portfolio with New Release of Telligent Social Community Software

    Today we officially launched version 9.0 of Telligent Community. You can read the press release here: Telligent Community Press Release Some of the highlights, which we'll cover in our webinar ( sign up here ) on January 27th: Community Management Advancements for Increased Efficiency - New and enhanced capabilities reduce the time and resources required to manage the community Staging and Publishing Workflow...
    • Fri, Jan 15 2016

    Announcements: Introducing Telligent Community 9.0 - webinar on January 27

    Join us January 27, 2016 for a webinar on Telligent Community 9.0: Recorded Webinar Available here We spent a lot of time talking with existing customers (and even some competitors) to deliver a solution that aligns to some very specific persona use-cases/problems. For example: Community Management Advancements for Increased Efficiency - New and enhanced capabilities reduce the time and resources required to manage...
    • Fri, Jan 15 2016

    Announcements: Support Closed - US Martin Luther King, Jr. Day

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities. We wanted to ensure that you are aware that our US offices will be closed on Monday, January 18th, 2016 in recognition of the Martin Luther King Jr. holiday. As such, general product support will be unavailable during this time. You will still be able...
    • Tue, Dec 22 2015

    Announcements: Support Closed - Holiday Week

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities. As the holidays approach, we will have varying office hours which will impact our support availability. Please note that our offices will be closed on Friday, December 25 th , 2015 through Friday, January 1 st , 2016. As such, general product support...
    • Fri, Dec 11 2015

    Announcements: Telligent Community 9.0 Now Available

    I'm thrilled to announce that version 9.0 of Telligent Community is done and ready for production use: Get Telligent Community 9.0 See what's new in Telligent Community 9.0 Telligent Community 9.0 Webinar (Pre-Recorded / On Demand) We're doing a soft launch today, but will be more formally announcing the general availability of version 9.0 in January with full press release, media and analyst coverage...
    • Wed, Dec 2 2015

    Announcements: Telligent Community 9.0 Preview 4 Now Available

    Download Telligent Community 9.0 Preview 4 | Questions, feedback and suggestions IMPORTANT Telligent Community 9.0 Preview 4 is not supported for production purposes and includes a license that expires January 15, 2016. Telligent Community includes everything you need to create incredible social communities. A few highlights for what you'll find in version 9.0: Updateded user experience New contextual...
    • Fri, Nov 27 2015

    Developers: Creating an Oauth2 Client

    Out of the box Telligent Community comes with a selection of oAuth client providers. Your users can use LinkedIn, Facebook, Salesforce, Twitter, Google and Microsoft Live. There are lot's of other social networks out there and sometimes you need to create a provider for one of these. In this post I will detail how to create a oAuth provider for Strava , which is a popular cycling and running network. Those that know...
    • Tue, Nov 24 2015

    Developers: Using Developer Mode in Telligent Community 9.0

    Since we introduced the new widget editor and developer mode about a week ago, we've gotten some good internal and public feedback. We wanted to identify a few key changes to this functionality that resulted from that feedback.
    • Mon, Nov 23 2015

    Announcements: Support Closed - US Thanksgiving Holiday

    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities. As the holidays approach, we will have varying office hours which will impact our support availability. Please note that our offices will be closed on Thursday, November 26 th , 2015 and Friday, November 27 th , 2015. As such, general product support...
    • Mon, Nov 16 2015

    Developers: Telligent Community 9.0 Preview 3 and the new Widget Studio

    Preview 3 of Telligent Community 9.0 was released today and it includes some great new features for developers: the new Widget Studio and Developer Mode. Please try them out and let us know what you think.