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News & Updates

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  • Community Team Announcements: Community 12.1 Release

    Jason Grimstad
    Jason Grimstad
    Announcing the availability of Community V12.1, this release provides several enhancements and improvements to the platform.  Article Feedback Notifications  New notifications when an article receives actionable feedback. Notifications are ...
    • Tue, May 17 2022
  • Observations from a Community newbie

    Community Blogs: Observations from a Community newbie

    Becky Anderson
    Becky Anderson
    For those of you I haven’t had a chance to meet yet, my name is Becky Anderson, and I joined the Community team early in 2021.  I came from the customer experience portion of Verint, and therefore had little to no exposure to a community.&...
    • Thu, Jan 6 2022
  • Happy Holidays! Announcements About Support Availability

    Community Team Announcements: Happy Holidays! Announcements About Support Availability

    Michael Kelley
    Michael Kelley
    To our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impact our s...
    • Thu, Dec 23 2021
  • Social Edge's Verint Products Showcase 2021

    Community Blogs: Social Edge's Verint Products Showcase 2021

    Tom Paolucci
    Tom Paolucci
    Join Social Edge on December 14th at 4PM ET for their first Verint Product Showcase!During the event, you'll have the opportunity to see a selection of the most recent innovations the team has been working on to enhance the experience in your Verint ...
    • Tue, Nov 30 2021
  • Announcement: Verint partner 3sides hosts Verint Customer Micro Focus Use Case in 2 December Webinar

    Community Blogs: Announcement: Verint partner 3sides hosts Verint Customer Micro Focus Use Case in 2 December Webinar

    Wilfried Rijsemus
    Wilfried Rijsemus
    Webinar 2 December 2021 Certified Verint Community Partner 3sides is hosting a new series of Open Knowledge webinars. The first of that series is kicked off by Verint Customer: Micro Focus. In that webinar you will learn how Micro Focus is reapi...
    • Thu, Nov 18 2021
  • US Presidents Day Holiday Support Hours - EMEA/APAC Unaffected

    Community Team Announcements: US Presidents Day Holiday Support Hours - EMEA/APAC Unaffected

    Michael Kelley
    Michael Kelley
    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.We wanted to ensure that you are aware that our US offices will be closed on Mo...
    • Fri, Feb 12 2021
  • Verint Community 12 Released

    Community Team Announcements: Verint Community 12 Released

    Kevin Cunningham
    Kevin Cunningham
    We're excited to announce the release of Community 12! This release has a new mix of features for all users of Community and introduces Articles, Auditing, Peekable Content, Embeddables, Search Boosting, and more. Articles Community 12 introduces art...
    • Wed, Feb 3 2021
  • US Martin Luther King Jr. Holiday Support Hours - EMEA/APAC Unaffected

    Community Team Announcements: US Martin Luther King Jr. Holiday Support Hours - EMEA/APAC Unaffected

    Michael Kelley
    Michael Kelley
    To all of our wonderful customers, thank you for continuing to trust us as we continue building and supporting your platform of choice for creating incredible communities.We wanted to ensure that you are aware that our US offices will be closed on Mo...
    • Fri, Jan 15 2021
  • Happy Holidays & Announcements About Support Availability

    Community Team Announcements: Happy Holidays & Announcements About Support Availability

    Michael Kelley
    Michael Kelley
    To all of our wonderful customers and partners, thank you for continuing to trust us as we build and support your platform of choice for creating incredible communities.As the holidays approach, we will have varying office hours which will impac...
    • Mon, Dec 7 2020
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