Verint Community (formerly known as Telligent) is partnering again this year with The Community Roundtable (TheCR). Each year The Community Roundtable surveys Community Strategists, Managers and Practitioners from around the globe across various industries and at different stages of their journeys. TheCR analyzes the inputs carefully and shares insights about the State of Community Management with a comprehensive State of Community Management Report. It is an excellent resource showing you what's working, what's not, what's being measured or not, and so much more. The end product is a super insightful report that will inform you, give you something to compare or benchmark your program against to improve your results in the short and long term.
In return for your research contribution, TheCR will send you a copy of the State of the Community Management 2020 research report, plus a thank you in the form of a $5 Starbucks or Dunkin' Donuts gift card, or a donation to No Kid Hungry.
Like all good communities, the more you and others share and contribute, the more you and the rest of the community gets back.
We encourage you to use the link below and spend about 20 minutes (or more if needed).
Here is the write up of what to expect once you click the link...
State of Community Management 2020