We are very excited to announce that we have recently launched a line of products exclusively for the Verint Community platform! These products are designed to enhance the user experience and visual aesthetic of your Verint community.
Like all of our products, your subscription license includes support and innovation at no extra charge. Our clients have expressed enthusiasm about the capabilities and functionality the…
If I asked whether your business was active on social media, you’d probably answer quite quickly with a “yes!” If I asked whether you were seeing the results expected from your investment, I am not too convinced you’d confidently answer another “yes.” For many brands, their social media efforts are not providing the results in which they were hoping and many are realising that social media just isn’t the place to build…
The best kind of content is content that is unique, authentic and engaging.
Here are four ideas to help you boost content to engage customers within your community:
1: Blog posting within your communityA blog post by a product owner detailing their perspective on how the community’s influence is impacting the decisions made in designing and building a product/good/service is authentic and engaging - customers see how…
In the past, organizations biggest fears of launching a social community was that the community would be misused, abused and have vulgarity they couldn’t control. But, that isn’t the case – customer communities exist for a purpose: to find answers, share experiences, share feedback and connect with the organization and other customers.
Many organizations realized that their biggest fear (negative feedback…
As part of our new quarterly webinars, this quarter our Manager of Professional Services, Elijah Hardin, walked through 10 reasons to upgrade your Telligent Community site.
To see the recording of the webinar click here.
We hope you find this helpful when building a use case for upgrading your community to take advantage of some of the most advanced community features available!