The Forum Summary report shows an overview of the selected forum.
Fig.1: Cards
Fig.2: Content by Type Line Graph
Fig.3: Interactions Line Graph
Fig.4: Precalculated List
Data Points
| Data Point | Description |
| Cards - Response Rate | The 1 day, 3 day 7 day and overall rate at which threads created during the specified start and end dates have a response by a user other than the thread author. (see figure 1) |
| Cards - Suggested answer Rate | The 1 day, 3 day 7 day and overall rate at which threads created during the specified start and end dates have a suggested answer response. (see figure 1) |
| Cards - Verified Answer Rate | The 1 day, 3 day 7 day and overall rate at which threads created during the specified start and end dates have a Verified answer response. (see figure 1) |
| The average time for threads created during the specified start and end dates have either a response by a user other than the thread author (until reply) or a reply marked as a suggested answer (until suggested answer) or a reply marked as a verified answer (until verified answer). (see figure 1) | |
| Cards - New Threads | The total thread count or count of threads with replies that were created between the specified start and end dates. (see figure 1) |
| Cards - New Questions | The total question thread count or count of question threads with suggested answers or verified answers that were created between the specified start and end dates. (see figure 1) |
| Content - Data Points |
The graph of content created by type is available in line (see figure 2) format. Each clickable data point on the line graph shows the total number of content by type created during that data point interval (day, week, month or year). Additionally each type of content can be shown or hidden by clicking on the corresponding item in the graph's key. |
| Interactions - Data Points |
The graph of interactions by type is available in line (see figure 3) format. Each clickable data point on the line graph shows the total number of interactions by type that occurred during that data point interval (day, week, month or year). Additionally each type of interaction can be shown or hidden by clicking on the corresponding item in the graph's key. |
Usage
Filters: Date Range, Single Application
Report Access: Any user with the View Site Reports or View Group Reports permission can view this report. Users with View Group Reports permission are limited to viewing Groups where they have the permission.
Exports:
- A CSV file of the group summary. The CSV contains the following fields:
- Id
- Title
- Url
- Total Threads
- Total Replies
- New Thread Count Last(1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- New Reply Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- New Suggested Answer Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- New Answer Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Response Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Suggested Answer Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Answer Rate Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Average Response Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Average Suggested Answer Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Average Answer Time Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Thread Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Reply Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Suggested Answer Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Answer Author Count Last (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Contribution Activity Count (1 Day, 3 Days, 7 Days, 30 Days, 90 Days, 180 Days)
- Group Id
- Group Name