Verint | Telligent Community
Verint | Telligent Community
  • Site
  • User
  • Site
  • Search
  • User
Verint Community 11.x
  • Verint Community
Verint Community 11.x
User Documentation Community Health Summary
  • User Documentation
  • Ask the Community
  • API Documentation
  • Manager Training
  • Developer Training
  • Tags
  • More
  • Cancel
  • New
  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • +General Topics
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • -How do I view reports?
    • +Reporting Definitions
    • -What reports are available?
      • Blog Summary
      • Blogs Summary
      • Calendar Summary
      • Calendars Summary
      • Community Health Summary
      • +Content Reports
      • +Forum Reports
      • Galleries Summary
      • Gallery Summary
      • +Group Reports
      • Ideation Summary
      • Ideations Summary
      • Knowledge Collection Summary
      • Knowledge Collections Summary
      • +Member Reports
      • Top Searches
      • Wiki Details
      • Wiki Summary
      • Wikis Summary
      • Searches with no Results
    • Why have my reports Flatlined?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

Community Health Summary

The Community Health Summary widget provides a quick view into the key performance indicators (registrations, groups, content and interactions) for the entire community to understand the size, growth, level of activity, and amount of engagement.

Typically, this information is available to the Community Manager who is responsible for reporting on how well the community is functioning and recommendations for improvements. 

Fig.1: Cards

Fig.2: Content and Interactions Tiles

Fig.3: Member and Group Tiles

Community Health Summary - Graphs 2

Data Points

Data Point Description
Cards All-time totals for Content, Interactions, Members and Groups.  These values are not affected by the date range selected. Figure 1
Tiles

The Tiles each contain a Total, Trend vs. Last Period* and a line graph for the date range selected.  Each tile is clickable to view its detailed report.

Tiles included:

  • New Content
  • Active Content
  • Viewed Content
  • Interactions
  • Active Groups
  • New Groups
  • Active Members
  • New Members

Figure 2 and Figure 3

*The "Last Period" represents the same length of time immediately preceding the time period defined for your report. For example, when looking at April 1-30, the last period would be the 30-days prior to April 1, March 2 - 31

Filters:  Date Range

Report Access:   Any user with the View Site Reports permission can view this report.

Exports: None

See all reports 

  • Share
  • History
  • More
  • Cancel
Related
Recommended
  • Telligent
  • Professional Services
  • Submit a Support Ticket
  • Become a Partner
  • Request a Demo
  • Contact Us

About
Privacy Policy
Terms of use
Copyright 2024 Verint, Inc.
Powered by Verint Community