Table of Contents
Memory Use
Running Multiple Communities on a single solr instance
Multiple Instances
Solr Cloud
Rebuilding the Index
Rebuilding the search index from Administration
…
Note: If you are hosted by Verint, we have options to handle email servers on your behalf if you are not able to.
To enable Verint Community to send or receive email, navigate to Administration > Site…
Community supports being configured to support an SSL Offloader.
Go to Administration > Site > Identification Options and enable Read the originating IP address (X-Forwarded-For/Forwarded:for)
Set…
This section details the setup and configuration of the OpenID Connect plugin within Verint Community to work with Okta as the primary Identity Provider to facilitate SSO with Verint Community.
Table…
The Community platform uses in-memory caching to increase a site performance. At times you may need to monitor and adjust the size of the cache. It is recommend to periodically monitor the size of the…
Community can be run as an Azure Web App using an Azure SQL database, Azure Service Bus, Azure Storage account and Azure Web Jobs. This guide will assist in helping you understand the technologies being…
This article is for existing Community owners who are looking to do one (or more) of the following:
Looking to migrate their existing file system storage to Azure file storage.
Optionally looking…
Whenever a major release or service release is installed, Verint Community leaves the user experience of your community as it was. If any changes were made to components of the user experience, the administrators…
Creating your KM Pro Knowledge Collection
Step 1: Navigate to a group where the KM Pro Knowledge Collection will be added. Note: If no groups exists to hold the Knowledge Collection, create a new group…
Note: This article is applicable to customers with On-Premises, Self-hosted, or AnyCloud Verint Community deployments.
Confirm KM Pro Package Installation is Complete and Running
From the Administration…
