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Verint Community 13.x
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Verint Community 13.x
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  • Forums
    • How can I adjust what makes a thread popular within forums?
    • How can I control whether forum thread and reply authors can edit or delete their own posts?
    • How can I control which actions members can perform within a forum?
    • How can I enable support for emailing to start or reply to a forum thread?
    • How can I hide a member's forum posts from the community?
    • How can I include forum behavior in an external website?
    • How can I make a thread stick to the top of the thread list within a forum?
    • How can I move content from one area of my community to another?
    • How can I split a forum thread into multiple threads?
    • How can I stop receiving updates from a forum thread?
    • How do I ask a question or start a discussion in a forum?
    • How do I change the types of threads or thread answer and auto-locking configuration for a forum?
    • How do I edit a forum thread or reply?
    • How do I enable moderation within a forum?
    • How do I enable the Full Editor in a forum?
    • How do I moderate a forum to move, split, merge, lock threads?
    • How to avoid illegible image uploads
    • What are the global forum options?
    • What is a forum thread?
    • What is a forum?
    • What is QAPage structured data?
    • What is the question and answer workflow in forums?
    • What types of videos can I embed in or attach to content?
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Forums

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  • Article

    How can I adjust what makes a thread popular within forums?

    The forum thread list widget supports filtering listed threads to only ones identified as popular. The criteria for identifying popular threads is defined in Administration > Applications > Forums on the…
  • Article

    How can I control whether forum thread and reply authors can edit or delete their own posts?

    The edit and delete permissions in forums apply to all content and are intended for moderation purposes. The ability of an author to edit or delete their own content is governed by configuration in Administration…
  • Article

    How can I control which actions members can perform within a forum?

    The functionality exposed by forums to members is controlled via permissions and configuration options. The default permissions for forums within a group can be managed by navigating to the group, Manage…
  • Article

    How can I enable support for emailing to start or reply to a forum thread?

    Creating and responding to forum threads by email requires that email is enabled and mail gateway is enabled within Administration > Site > Email . See How do I configure email integration? Verint Community…
  • Article

    How can I hide a member's forum posts from the community?

    Verint Community enables hiding a member's forum posts from the community as a way to address aggressive members. The member will be able to see the posts that they author, but no one else will. To enable…
  • Article

    How can I include forum behavior in an external website?

    Verint Community enables embedding forum behavior in an external website to enable discussion on external pages, with a unique thread created in the community for each unique external URL. To enable forum…
  • Article

    How can I make a thread stick to the top of the thread list within a forum?

    The sticky/prioritize feature allows you to make a thread display at the top of forum thread list for the specified period of time. To prioritize a thread and make it stick to the top of the thread list…
  • Article

    How can I move content from one area of my community to another?

    Community Applications can easily be moved from one group to another. Click on the Pencil Icon > Manage (Application Name) > (Application Name) Options Scroll down to where the Current Group containing…
  • Article

    How can I split a forum thread into multiple threads?

    Splitting a forum thread is in order when the thread receives an off-topic reply. Navigate to the post. Click More underneath the response you want to split off. A drop-down list appears, including…
  • Article

    How can I stop receiving updates from a forum thread?

    Members will often subscribe to a forum or be subscribed to a thread because of a reply they added. As the thread continues, the member may lose interest and not want to receive notifications of updates…
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