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Verint Community 13.x
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Verint Community 13.x
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  • Installation
    • What are the system requirements?
    • How do I install Verint Community?
    • How do I upgrade Verint Community?
    • How do I manage licenses?
    • What are jobs?
    • How can I start or stop the job service?
    • How do I check the size of my File Storage?
    • Configuring a Content Delivery Network (CDN)
    • Database configuration
    • Search Syntax
    • Advanced Solr Configuration
    • How do I configure email integration?
    • How do I configure SSL Offloading?
    • How Do I Configure the OpenID Connect Plugin to Work With Okta
    • How do I configure the site cache?
    • How Do I Deploy my Site to Microsoft Azure?
    • How Do I Migrate My Existing File Storage to Azure?
    • How do I upgrade the user experience of my community?
    • How do I add a Verint Knowledge Management Pro (KM Pro) Knowledge Collection?
    • How do I confirm the Verint Knowledge Management Pro (KM Pro) Integration package is installed correctly and running?
    • How do I install the Verint Knowledge Management Pro (KM Pro) Integration package?
    • How do I request a Free Edition License?
    • How do I translate my community?
    • Installing the CredSpark Integration Embeddable
    • Search fields by type
    • UI changes when applying a Service Pack
    • What is the difference between a Free Edition License and a Commercial Edition?
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Installation

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  • Article

    What are the system requirements?

    Server Requirements Database Server Microsoft SQL 2016 or higher, but versions 2019 or newer are recommended. Web Servers Windows Server 2016* or higher .NET Framework Community…
  • Article

    How do I install Verint Community?

    Looking for the upgrade instructions? Are you using the Free version? Please refer to this page to see the restrictions: https://www.telligent.com/licensing-and-pricing/ Before proceeding with the…
  • Article

    How do I upgrade Verint Community?

    This article documents the process of upgrading existing communities. Before starting your upgrade: Review upgrade notes Check current and previous (if upgrading from previous major version: 10 , 11…
  • Article

    How do I manage licenses?

    Licenses are used to enable features and function allowances within Verint Community. Manage Licenses Licenses and allowances can be reviewed and managed in Administration > Site > Licenses : …
  • Article

    What are jobs?

    Jobs are processes that occur at regular scheduled intervals or after a slight delay from actions that occur within the community. They're generally used to perform long-running processes or time-based…
  • Article

    How can I start or stop the job service?

    Verint Job Service runs as a background service in Windows. The service itself can be started or stopped using the Windows Services application using the procedures below for troubleshooting or other purposes…
  • Article

    How do I check the size of my File Storage?

    Please Note: The following instructions require the user to have server-level access. For self-hosted, AnyCloud deployments of Verint Community, this is how you determine the file storage size. 1.…
  • Article

    Configuring a Content Delivery Network (CDN)

    Community has built-in support for CDN delivery of globally-accessible files ( accessible to the anonymous user ) served from the Centralize File System (CFS). When the CFS generates a URL to the file…
  • Article

    Database configuration

    Before creating a database, we recommend that you review our recommendations. Database disk I/O management The database file system configuration is much more important than the Web server file system…
  • Article

    Search Syntax

    Verint Community search supports a simplified subset of the Lucene syntax + Required operator. The term after the "+" must exist in the document. Example: +release beta All documents returned…
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