Before you can connect a community to Verint Knowledge Management Enterprise (KM Ent), you must be sure that you are running a Knowledge Management site that is version 15.3 or higher, are using or capable…
This section contains the following articles:
How do I change permissions for site-wide roles?
How do I change permissions for members of a group?
Default site, group, and application permissions…
Creating a knowledge collection is very much the same as other applications, however they do require a bit more setup. Most applications allow users to create the content they contain, but knowledge collections…
Site
To assign these permissions, navigate to the site home page (or profile page), Management > Administration > Membership > Roles > [role name] . Click the role you want to edit and click Edit . …
A knowledge collection is a collection of knowledge documents, or articles, that are authored in Verint Knowledge Management (KM Professional or KM Enterprise) and pulled into Verint Community for public…
A knowledge document is the sole content inside a knowledge collection . It represents either an article, FAQ, alert or uploaded file from a Knowledge Management site. Unlike most content, knowledge documents…
