An article collection is like a research website in the context of one group. The article collection can contain nearly countless articles.
How is an article collection different from other applications…
Articles are version controlled documents that are intended to be reference martial for the community. An article can only have one published version, published versions can not be changed. Editing a published…
Article categories are used to organize articles within an article collection. An article can belong to multiple categories and a category can have custom sorting of articles within the category. By default…
To compare versions of the article you must have the 'Edit Articles' permission:
Navigate to the desired article.
Click 'More'.
From the 'More' options, click 'Edit'
Click the 'History' tab.…
When a review workflow is selected, new and edited Articles enter the workflow to approval before being published.
Select a Workflow Type
Managing a workflow is done by going to the Manage Article…
For feedback deemed helpful, there is nothing to manage as it is simply an indication that the article provided value. For feedback that identified an article was not helpful, a user who has the ability…
Article collections are designed as an alternative to wikis. This article covers the two different ways to migrate existing wikis to article collections. When migrating existing wikis, a new article collection…
Articles can be moved to another article collection within the same group or within another group the current user has access to create articles in. To move an article to another article collection navigate…
Publish groups are a set of articles that can be published as a single unit. This allows writing new or updating live articles before, for example, a new product release or upcoming event. Publish groups…
Helpfulness feedback provides a simple way for users to provide feedback on a given article. This feedback helps authors know if an article's content is providing value to users and allows users to provide…
