Verint | Telligent Community
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Verint Community 13.x
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Verint Community 13.x
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    • How can I administer available emoticons and emoji?
    • How can I identify abuse or SPAM within the community?
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    • How do I configure Verint Community to meet the privacy requirement of my locale?
    • How does Verint Community support mobile devices?
    • How to: load images inline
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General Features

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  • Article

    How can I administer available emoticons and emoji?

    Emoticons and emoji replacements can be managed by going to Administration > Site > Emoticons : Emoticons are grouped into categories. Each category contains one or more emoticons which can have variations…
  • Article

    How can I identify abuse or SPAM within the community?

    While viewing content within the community, if you identify inappropriate or abusive content (or members), you can flag the content as abusive. As other members also flag the content and the likelihood…
  • Article

    How do I change my password?

    To change your password: Click your user avatar. Click Settings . The Options tab appears. Scroll down to Password and click Change password . The change password form appears. Enter your…
  • Article

    How do I configure Verint Community to meet the privacy requirement of my locale?

    Privacy laws vary from region to region. Verint Community provides options to meet the needs of your locale and its specific laws. This guide provides details about specific areas of review to ensure that…
  • Article

    How does Verint Community support mobile devices?

    Verint Community adjusts the existing page using responsive and adaptive techniques to present the same content to desktop browsers, tablets, and handheld devices. These adjustments include stylistic changes…
  • Article

    How to: load images inline

    This article originated from a customer question . Problem Images in the blog by default open to a full-sized view of the image. Since updating Verint Community Server, this no longer works; instead…
  • Article

    Leaderboards

    Leaderboards are entirely based upon points. They cannot be scoped to different activities. The leaderboard cannot differentiate between why the points were awarded. If a user received 250 points for answering…
  • Article

    Scoring and Metrics

    Metrics are measurements of content or actions against specific content or a user. Scores are calculated based on the underlying metric(s). Scoring can be accessed by clicking the pencil icon then navigating…
  • Article

    Search / Advanced Search

    Search Features Search Bar Search is always available on the page. The Social theme has a static header that keeps the search field visible wherever a user scrolls on a page. Search automatically…
  • Article

    Search Boosting

    An improvement to search in Community 12.0 is Search Boosting. The boosting is conservative, treating content (on a logarithmic scale that eventually flattens) > 2 years old ~half as important as recent…
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