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Verint | Telligent Community
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Verint Community 13.x
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Verint Community 13.x
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  • -Administration
    • Authentication
    • Roles & Permissions
    • How can I control which types of files can be embedded within forum threads and replies?
    • How can I customize the fields available on members’ profiles?
    • Can I Use an Alternate Identity Provider for Authentication (Single Sign-On)?
    • Change system defaults for locking out users
    • Community and GDPR
    • Exporting a list of community members by email domain
    • How can I allow members to customize their homepage/dashboard?
    • How can I control the types and sizes of files that members can upload?
    • How can I enable visitors to authenticate through Facebook?
    • How can I enable visitors to authenticate through Google?
    • How can I enable visitors to authenticate through LinkedIn?
    • How can I enable visitors to authenticate through Live Connect?
    • How can I enable visitors to authenticate through Salesforce?
    • How can I enable visitors to authenticate through Twitter?
    • How can I identify abuse or SPAM within the community?
    • How can I impersonate a user to act on their behalf?
    • How can I prevent SPAM accounts from being created using the ReCaptcha service?
    • How can I prevent spam content from being shown on my community?
    • How can I provide new members with a default set of friends?
    • How can I require acceptance of terms of service before member registration?
    • How can I show or require additional profile fields to be completed when members join my community?
    • How can I specify which types of member avatars are allowed and the default member avatar?
    • How can I start or stop the job service?
    • How can I synchronize Active Directory (AD) groups with Verint Community roles?
    • How can I uninstall the job service?
    • How can I verify that members are creating accounts with their own email address?
    • How do I add a community member?
    • How do I administer members?
    • How do I allow users to export their data?
    • How do I assign a site role to a user?
    • How do I ban or disapprove a member?
    • How do I change my avatar?
    • How do I configure automations for my community?
    • How do I configure email integration?
    • How Do I Configure Okta for OpenID Connect and SCIM Provisioning
    • How do I configure the available profile options?
    • How do I control how long a user stays signed into my community?
    • How do I control the type and functionality of content that can be posted on my community?
    • How do I change permissions?
    • How do I control whether members can post status messages within a group?
    • How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?
    • How do I customize direct communication options such as email, notifications, and private messages?
    • How do I customize email sent from the community?
    • How do I enable moderation within a forum?
    • How do I enable moderation within a media gallery?
    • How do I get to the administration panel?
    • How do I get to the contextual management panel?
    • How do I manage advertisements in my community?
    • How do I moderate content a member creates?
    • How do I monitor the health of my community?
    • How do I send an ad-hoc mass email to community members?
    • How do I set the default timezone and date/time formats for my community?
    • How Do I Setup User Provisioning Using SCIM?
    • How do I translate my community?
    • How Do Setup and Configure SSO Using OpenID Connect?
    • How does moderation and abuse work?
    • How should I define groups and applications in my community?
    • Leaderboards
    • Shortened URLs
    • Video thumbnail images
    • What are Points and how do I change or manage points?
    • What are profile fields and how do I manage them?
    • What cookies does Community use?
    • What if the permission I want doesn't exist?
    • What is a widget?
    • What is an Achievement and how do I change or manage Achievements?
    • What is private messaging?
    • When are email notifications triggered to subscribers?
    • Allow certain community members to bypass Moderation
    • How do I add a Verint Knowledge Management Pro (KM Pro) Knowledge Collection?
    • How do I connect my community to Verint Knowledge Management Pro (KM Pro)?
    • Adding a CredSpark Interaction to Verint Community Content
    • How do I change permissions for site-wide roles?
    • How do I confirm the Verint Knowledge Management Pro (KM Pro) Integration package is installed correctly and running?
    • How do I manage roles and permissions to control what members can do on the community?
    • How do I use permission templates?
    • How to overwrite an existing permission?
    • Permissions defined
    • Revert group permissions to default
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Administration

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  • Article

    How do I send an ad-hoc mass email to community members?

    The mass email function allows you to send an email to all users assigned to a specific user role. To send a mass email, navigate to Administration > Membership > Email Members: Select the user role…
  • Article

    How do I set the default timezone and date/time formats for my community?

    The default timezone and date/time formats used for anonymous/unregistered visitors can be set by navigating to Administration > Site > Identification Options and setting the Time Zone , Date Format ,…
  • Article

    How Do I Setup User Provisioning Using SCIM?

    SCIM 2.0 is a mechanism where users can be pushed, or provisioned from a third party SCIM client to a SCIM service provider, in this case your community. In most circumstances this third party SCIM client…
  • Article

    How do I translate my community?

    Verint Community supports translating the majority of the text rendered by the platform. User-generated content, however, is not supported for translation. What Language Packs are Available? Spanish…
  • Article

    How Do Setup and Configure SSO Using OpenID Connect?

    Compatibility SSO using OpenID connect was introduced in version 12.0.0.17629 , and is only available in this and later version of the community platform. OpenID connect should work with any OIDC compliant…
  • Article

    How does moderation and abuse work?

    Moderation, SPAM prevention, and abuse are all part of a workflow to prevent inappropriate content from being shown in the community. In general, the content creation workflow is: When content is created…
  • Article

    How should I define groups and applications in my community?

    Groups define areas of interest for your community and allow you to control content type and access for community members. You can define a group hierarchy with virtually any number of groups and levels…
  • Article

    Leaderboards

    Leaderboards are entirely based upon points. They cannot be scoped to different activities. The leaderboard cannot differentiate between why the points were awarded. If a user received 250 points for answering…
  • Article

    Shortened URLs

    This feature can be accessed via the Administration Panel, Pencil Icon > Administration > Site > Shortened URLs When you browse to that location you should see something similar to the following: …
  • Article

    Video thumbnail images

    The Video Transcoder determines which part of the video is used as the "still" image when a video file is uploaded into the community. By default, the 5 second mark is used by Video Transcoder to select…
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