Article What cookies does Community use?

The following Cookie Compliance FAQ has been prepared concerning cookies' use of user information in a user-owned device.

  1. Does any part of Verint Community Server make use of cookies or similar techniques for storing information on the client's browser?

    Yes. Community (and Reporting, if in use) store cookies on the client's browser.

  2. What are the cookies, what are they used for, and what information is stored in them?

    The cookies are listed and described in the following table. All cookies are purely for technical functionality and user experience. (Updates from previous versions noted in bold)

    Cookie Description Required/Optional
    .te.auth (versions > 12.1) Used for authentication. Required
    .te.csrf (versions > 12.1) Used for security purposes - Cross-site request forgery (CSRF) prevention. Required
    .CommunityServer (versions < 12.1) ASP.NET authentication cookie. It is used to support the login system. Required
    AuthorizationCookie (versions < 12.1) A Globally Unique Identifier (GUID, e.g., 80FC959D-E916-4C1D-9054-C058450DB32D), used for security purposes. Required
    Telligent.Evolution-UI

    Default cookie used for storing values from widgets. This stores the user's view preferences for blog post lists and forum thread lists. Can be disabled via widget code (BlogPostList and ForumThreadList)

    Optional
    tzoffset

    Determines a user's time zone offset for use when creating an account. Can be disabled via widget code. (User - Login and Create)

    Optional
    tzid

    Determines a user's time zone offset for use when creating an account. Can be disabled via widget code. (User - Login and Create)

    Optional
    .te.dpr Stores the device pixel ratio.  Used when providing resized images to the clients to ensure that users get properly resized images on high-resolution displays Required
    .te.js  Set if the client supports JavaScript. Used to optimize how the platform builds out some pages or alternatively degrade gracefully (ex. search bot).
    .te.w Stores the device width.  Required
    .te.u Used when an administrator is impersonating another user. (Previously: Impersonator) Required
    ThemeConfigration Used when a user with theme management permissions is previewing theme changes before making them live. Required
    Telligent.Evolution-MediaGallery Saves a user’s preference for display of a media gallery file list. Required
    enable_theme_staging Used when staged theme changes are being previewed. Required and set only when previewing is enabled.
    _templates Client side UI templates used to render content. Does not contain any user data. Required
    _cwpcr  (C)ross (W)indow (P)resent (C)ontent (R)egistrar  This is part of the infrastructure supporting content presence. Multiple tabs/windows are all tracking what a user is "present" to in their current scrolled segment of their viewport and storing it in a common location (_cwpcr) for the tab that has the actual socket connection to consolidate and send back the server on regular intervals. NOTE: The information in this value is not actually stored anywhere. It's ephemeral and just used to deliver targeted updates to things users are looking at. Required

  3. Are the cookies strictly necessary for the customer or user experience, and if so, why?

    With the exception of cookies that can be disabled or turned off, all of these cookies are required for proper site functioning.