Verint | Telligent Community
Verint | Telligent Community
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Verint Community 13.x
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Verint Community 13.x
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  • -Administration
    • Authentication
    • Roles & Permissions
    • How can I control which types of files can be embedded within forum threads and replies?
    • How can I customize the fields available on members’ profiles?
    • Can I Use an Alternate Identity Provider for Authentication (Single Sign-On)?
    • Change system defaults for locking out users
    • Community and GDPR
    • Exporting a list of community members by email domain
    • How can I allow members to customize their homepage/dashboard?
    • How can I control the types and sizes of files that members can upload?
    • How can I enable visitors to authenticate through Facebook?
    • How can I enable visitors to authenticate through Google?
    • How can I enable visitors to authenticate through LinkedIn?
    • How can I enable visitors to authenticate through Live Connect?
    • How can I enable visitors to authenticate through Salesforce?
    • How can I enable visitors to authenticate through Twitter?
    • How can I identify abuse or SPAM within the community?
    • How can I impersonate a user to act on their behalf?
    • How can I prevent SPAM accounts from being created using the ReCaptcha service?
    • How can I prevent spam content from being shown on my community?
    • How can I provide new members with a default set of friends?
    • How can I require acceptance of terms of service before member registration?
    • How can I show or require additional profile fields to be completed when members join my community?
    • How can I specify which types of member avatars are allowed and the default member avatar?
    • How can I start or stop the job service?
    • How can I synchronize Active Directory (AD) groups with Verint Community roles?
    • How can I uninstall the job service?
    • How can I verify that members are creating accounts with their own email address?
    • How do I add a community member?
    • How do I administer members?
    • How do I allow users to export their data?
    • How do I assign a site role to a user?
    • How do I ban or disapprove a member?
    • How do I change my avatar?
    • How do I configure automations for my community?
    • How do I configure email integration?
    • How Do I Configure Okta for OpenID Connect and SCIM Provisioning
    • How do I configure the available profile options?
    • How do I control how long a user stays signed into my community?
    • How do I control the type and functionality of content that can be posted on my community?
    • How do I change permissions?
    • How do I control whether members can post status messages within a group?
    • How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?
    • How do I customize direct communication options such as email, notifications, and private messages?
    • How do I customize email sent from the community?
    • How do I enable moderation within a forum?
    • How do I enable moderation within a media gallery?
    • How do I get to the administration panel?
    • How do I get to the contextual management panel?
    • How do I manage advertisements in my community?
    • How do I moderate content a member creates?
    • How do I monitor the health of my community?
    • How do I send an ad-hoc mass email to community members?
    • How do I set the default timezone and date/time formats for my community?
    • How Do I Setup User Provisioning Using SCIM?
    • How do I translate my community?
    • How Do Setup and Configure SSO Using OpenID Connect?
    • How does moderation and abuse work?
    • How should I define groups and applications in my community?
    • Leaderboards
    • Shortened URLs
    • Video thumbnail images
    • What are Points and how do I change or manage points?
    • What are profile fields and how do I manage them?
    • What cookies does Community use?
    • What if the permission I want doesn't exist?
    • What is a widget?
    • What is an Achievement and how do I change or manage Achievements?
    • What is private messaging?
    • When are email notifications triggered to subscribers?
    • Allow certain community members to bypass Moderation
    • How do I add a Verint Knowledge Management Pro (KM Pro) Knowledge Collection?
    • How do I connect my community to Verint Knowledge Management Pro (KM Pro)?
    • Adding a CredSpark Interaction to Verint Community Content
    • How do I change permissions for site-wide roles?
    • How do I confirm the Verint Knowledge Management Pro (KM Pro) Integration package is installed correctly and running?
    • How do I manage roles and permissions to control what members can do on the community?
    • How do I use permission templates?
    • How to overwrite an existing permission?
    • Permissions defined
    • Revert group permissions to default
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Administration

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  • Article

    How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?

    This guide assumes that Active Directory / Windows Authentication and LDAP integration is already properly enabled and configured for your Verint Community site. The LDAP.config file contains all of…
  • Article

    How do I customize direct communication options such as email, notifications, and private messages?

    There are a number of ways in which you may receive direct communication from Verint Community or another member of the community. The options that govern direct communications can be adjusted by navigating…
  • Article

    How do I customize email sent from the community?

    Verint Community sends email from notifications and for special purposes. The format of these email messages is usually customizable using what-you-see-is-what-you-get templates. The templates for email…
  • Article

    How do I enable moderation within a forum?

    Individual members who are moderated by flagging the account for moderation will be moderated everywhere throughout the community, however, to ensure that all threads and replies are moderated within a…
  • Article

    How do I enable moderation within a media gallery?

    Individual members who are moderated by flagging the account for moderation will be moderated everywhere throughout the community, however, to ensure that all files or comments are moderated within a specific…
  • Article

    How do I get to the administration panel?

    Note that only users with access to perform administrative functions can navigate to the administration panel. If the steps below cannot be performed, it may be because you do not have permission to administer…
  • Article

    How do I get to the contextual management panel?

    Note that only users with access to perform management functions or who have system notifications can navigate to the management panel. If the steps below cannot be performed, it may be because you do…
  • Article

    How do I manage advertisements in my community?

    Advertisement embed code and presentation can be managed within the community. Enabling Ads To enable ads, go to Manage > Administration > Site > Ads and ensure that Enable Ads is checked. If not…
  • Article

    How do I moderate content a member creates?

    Moderation can be enabled globally or within specific applications. See How does moderation and abuse work? for more details about moderation and abuse. Moderate all content created/edited by a member…
  • Article

    How do I monitor the health of my community?

    System Status Some configuration issues and service accessibility issues could go undetected for periods of time resulting in temporary issues that are difficult to reproduce when they reach support…
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