This guide assumes that Active Directory / Windows Authentication and LDAP integration is already properly enabled and configured for your Verint Community site.
The LDAP.config file contains all of…
There are a number of ways in which you may receive direct communication from Verint Community or another member of the community. The options that govern direct communications can be adjusted by navigating…
Verint Community sends email from notifications and for special purposes. The format of these email messages is usually customizable using what-you-see-is-what-you-get templates. The templates for email…
Individual members who are moderated by flagging the account for moderation will be moderated everywhere throughout the community, however, to ensure that all threads and replies are moderated within a…
Individual members who are moderated by flagging the account for moderation will be moderated everywhere throughout the community, however, to ensure that all files or comments are moderated within a specific…
Note that only users with access to perform administrative functions can navigate to the administration panel. If the steps below cannot be performed, it may be because you do not have permission to administer…
Note that only users with access to perform management functions or who have system notifications can navigate to the management panel. If the steps below cannot be performed, it may be because you do…
Advertisement embed code and presentation can be managed within the community.
Enabling Ads
To enable ads, go to Manage > Administration > Site > Ads and ensure that Enable Ads is checked. If not…
Moderation can be enabled globally or within specific applications. See How does moderation and abuse work? for more details about moderation and abuse.
Moderate all content created/edited by a member…
System Status
Some configuration issues and service accessibility issues could go undetected for periods of time resulting in temporary issues that are difficult to reproduce when they reach support…