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Verint Community 13.x
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Verint Community 13.x
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  • -Administration
    • Authentication
    • Roles & Permissions
    • How can I control which types of files can be embedded within forum threads and replies?
    • How can I customize the fields available on members’ profiles?
    • Can I Use an Alternate Identity Provider for Authentication (Single Sign-On)?
    • Change system defaults for locking out users
    • Community and GDPR
    • Exporting a list of community members by email domain
    • How can I allow members to customize their homepage/dashboard?
    • How can I control the types and sizes of files that members can upload?
    • How can I enable visitors to authenticate through Facebook?
    • How can I enable visitors to authenticate through Google?
    • How can I enable visitors to authenticate through LinkedIn?
    • How can I enable visitors to authenticate through Live Connect?
    • How can I enable visitors to authenticate through Salesforce?
    • How can I enable visitors to authenticate through Twitter?
    • How can I identify abuse or SPAM within the community?
    • How can I impersonate a user to act on their behalf?
    • How can I prevent SPAM accounts from being created using the ReCaptcha service?
    • How can I prevent spam content from being shown on my community?
    • How can I provide new members with a default set of friends?
    • How can I require acceptance of terms of service before member registration?
    • How can I show or require additional profile fields to be completed when members join my community?
    • How can I specify which types of member avatars are allowed and the default member avatar?
    • How can I start or stop the job service?
    • How can I synchronize Active Directory (AD) groups with Verint Community roles?
    • How can I uninstall the job service?
    • How can I verify that members are creating accounts with their own email address?
    • How do I add a community member?
    • How do I administer members?
    • How do I allow users to export their data?
    • How do I assign a site role to a user?
    • How do I ban or disapprove a member?
    • How do I change my avatar?
    • How do I configure automations for my community?
    • How do I configure email integration?
    • How Do I Configure Okta for OpenID Connect and SCIM Provisioning
    • How do I configure the available profile options?
    • How do I control how long a user stays signed into my community?
    • How do I control the type and functionality of content that can be posted on my community?
    • How do I change permissions?
    • How do I control whether members can post status messages within a group?
    • How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?
    • How do I customize direct communication options such as email, notifications, and private messages?
    • How do I customize email sent from the community?
    • How do I enable moderation within a forum?
    • How do I enable moderation within a media gallery?
    • How do I get to the administration panel?
    • How do I get to the contextual management panel?
    • How do I manage advertisements in my community?
    • How do I moderate content a member creates?
    • How do I monitor the health of my community?
    • How do I send an ad-hoc mass email to community members?
    • How do I set the default timezone and date/time formats for my community?
    • How Do I Setup User Provisioning Using SCIM?
    • How do I translate my community?
    • How Do Setup and Configure SSO Using OpenID Connect?
    • How does moderation and abuse work?
    • How should I define groups and applications in my community?
    • Leaderboards
    • Shortened URLs
    • Video thumbnail images
    • What are Points and how do I change or manage points?
    • What are profile fields and how do I manage them?
    • What cookies does Community use?
    • What if the permission I want doesn't exist?
    • What is a widget?
    • What is an Achievement and how do I change or manage Achievements?
    • What is private messaging?
    • When are email notifications triggered to subscribers?
    • Allow certain community members to bypass Moderation
    • How do I add a Verint Knowledge Management Pro (KM Pro) Knowledge Collection?
    • How do I connect my community to Verint Knowledge Management Pro (KM Pro)?
    • Adding a CredSpark Interaction to Verint Community Content
    • How do I change permissions for site-wide roles?
    • How do I confirm the Verint Knowledge Management Pro (KM Pro) Integration package is installed correctly and running?
    • How do I manage roles and permissions to control what members can do on the community?
    • How do I use permission templates?
    • How to overwrite an existing permission?
    • Permissions defined
    • Revert group permissions to default
  • Moderation
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  • Release Notes
  • User Documentation

Administration

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  • Article

    What are Points and how do I change or manage points?

    The Member Points System is a simple rating system that awards members configurable achievements for community participation (such as ratings, posts, replies, downloads, friends, wiki comments and edits…
  • Article

    What are profile fields and how do I manage them?

    Profile fields are elements included on user profiles to either simply display information about the user (read-only); create a field visible only to admins (such as a number), or provide a way for the…
  • Article

    What cookies does Community use?

    The following Cookie Compliance FAQ has been prepared concerning cookies' use of user information in a user-owned device. Does any part of Verint Community Server make use of cookies or similar techniques…
  • Article

    What if the permission I want doesn't exist?

    Community provides extensibility points to register your own custom permissions and make permission checks in custom code. For more information, please refer to the Defining Permissions Developer training…
  • Article

    What is a widget?

    Widgets are used by Verint Community to implement individual units of the user interface. Widgets are scripted, upgrade-safe, localizable, configurable, distributable, fully editable in the browser,…
  • Article

    What is an Achievement and how do I change or manage Achievements?

    An achievement is an outward-facing indication that a user has completed a milestone, such as gaining a number of likes on a post or answering questions - in other words, has completed one or more specific…
  • Article

    What is private messaging?

    Private messaging is a way to discuss topics privately member-to-member or in ad-hoc groups of members. Private messaging can be useful when communicating the reason behind a moderation action, when asking…
  • Article

    When are email notifications triggered to subscribers?

    When are email notifications triggered to subscribers? Table of Contents Article Created or Updated Article Comment Blog Post Blog Post Comment Event Created or Updated Event Comment …
  • Article

    Allow certain community members to bypass Moderation

    It is possible to prevent certain members from having their content moderated. Click the Pencil icon>Administration > Moderation > Moderation Options and scroll down to Exempt Roles. Here you can add…
  • Article

    How do I add a Verint Knowledge Management Pro (KM Pro) Knowledge Collection?

    Creating your KM Pro Knowledge Collection Step 1: Navigate to a group where the KM Pro Knowledge Collection will be added. Note: If no groups exists to hold the Knowledge Collection, create a new group…
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