To enable or disable status messages targeted to a group, navigate to the group, Manage > Manage Group > Group Options and review the Enable Messages check box. When set to the desired value, click Save…
This guide assumes that Active Directory / Windows Authentication and LDAP integration is already properly enabled and configured for your Verint Community site.
The LDAP.config file contains all of…
Content in Verint Community supports rich formatting options, file embedding, URL references, and functions such as hashtags, mentions, emoticons, and embedded/rich content (see How do I use the content…
To change your own avatar, navigate to your profile by clicking your avatar in the site banner and selecting Profile . On your profile, click Edit Profile . Then click Change on your avatar:
Depending…
What is an Automation?
An automation is a predefined, configurable rule that implements a behavior. As a community manager, you can select from available automations (or import new ones) and configure…
In order to utilize OpenID Connect or SCIM provisioning(or both) you must first locate the Verint Community Application in the Okta OIN catalog. This functionality is only available in version 12.0.0.17629…
Note: If you are hosted by Verint, we have options to handle email servers on your behalf if you are not able to.
To enable Verint Community to send or receive email, navigate to Administration > Email…
On the Profile Settings tab, the admin configures basic profile options - such as signatures, gender, authentication, etc. It's necessary to configure these options before setting up custom profile field…
Community offers setting an authentication timeout, sliding timeout and the option to logout users when their session ends. These options are available by clicking the pencil icon and navigating to Administration…
This section contains the following articles:
How do I change permissions for site-wide roles?
How do I change permissions for members of a group?
Default site, group, and application permissions…
