Verint | Telligent Community
Verint | Telligent Community
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Verint Community 13.x
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Verint Community 13.x
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  • -Administration
    • Authentication
    • Roles & Permissions
    • How can I control which types of files can be embedded within forum threads and replies?
    • How can I customize the fields available on members’ profiles?
    • Can I Use an Alternate Identity Provider for Authentication (Single Sign-On)?
    • Change system defaults for locking out users
    • Community and GDPR
    • Exporting a list of community members by email domain
    • How can I allow members to customize their homepage/dashboard?
    • How can I control the types and sizes of files that members can upload?
    • How can I enable visitors to authenticate through Facebook?
    • How can I enable visitors to authenticate through Google?
    • How can I enable visitors to authenticate through LinkedIn?
    • How can I enable visitors to authenticate through Live Connect?
    • How can I enable visitors to authenticate through Salesforce?
    • How can I enable visitors to authenticate through Twitter?
    • How can I identify abuse or SPAM within the community?
    • How can I impersonate a user to act on their behalf?
    • How can I prevent SPAM accounts from being created using the ReCaptcha service?
    • How can I prevent spam content from being shown on my community?
    • How can I provide new members with a default set of friends?
    • How can I require acceptance of terms of service before member registration?
    • How can I show or require additional profile fields to be completed when members join my community?
    • How can I specify which types of member avatars are allowed and the default member avatar?
    • How can I start or stop the job service?
    • How can I synchronize Active Directory (AD) groups with Verint Community roles?
    • How can I uninstall the job service?
    • How can I verify that members are creating accounts with their own email address?
    • How do I add a community member?
    • How do I administer members?
    • How do I allow users to export their data?
    • How do I assign a site role to a user?
    • How do I ban or disapprove a member?
    • How do I change my avatar?
    • How do I configure automations for my community?
    • How do I configure email integration?
    • How Do I Configure Okta for OpenID Connect and SCIM Provisioning
    • How do I configure the available profile options?
    • How do I control how long a user stays signed into my community?
    • How do I control the type and functionality of content that can be posted on my community?
    • How do I change permissions?
    • How do I control whether members can post status messages within a group?
    • How do I control which Active Directory (AD) fields are synchronized and editable on member profiles?
    • How do I customize direct communication options such as email, notifications, and private messages?
    • How do I customize email sent from the community?
    • How do I enable moderation within a forum?
    • How do I enable moderation within a media gallery?
    • How do I get to the administration panel?
    • How do I get to the contextual management panel?
    • How do I manage advertisements in my community?
    • How do I moderate content a member creates?
    • How do I monitor the health of my community?
    • How do I send an ad-hoc mass email to community members?
    • How do I set the default timezone and date/time formats for my community?
    • How Do I Setup User Provisioning Using SCIM?
    • How do I translate my community?
    • How Do Setup and Configure SSO Using OpenID Connect?
    • How does moderation and abuse work?
    • How should I define groups and applications in my community?
    • Leaderboards
    • Shortened URLs
    • Video thumbnail images
    • What are Points and how do I change or manage points?
    • What are profile fields and how do I manage them?
    • What cookies does Community use?
    • What if the permission I want doesn't exist?
    • What is a widget?
    • What is an Achievement and how do I change or manage Achievements?
    • What is private messaging?
    • When are email notifications triggered to subscribers?
    • Allow certain community members to bypass Moderation
    • How do I add a Verint Knowledge Management Pro (KM Pro) Knowledge Collection?
    • How do I connect my community to Verint Knowledge Management Pro (KM Pro)?
    • Adding a CredSpark Interaction to Verint Community Content
    • How do I change permissions for site-wide roles?
    • How do I confirm the Verint Knowledge Management Pro (KM Pro) Integration package is installed correctly and running?
    • How do I manage roles and permissions to control what members can do on the community?
    • How do I use permission templates?
    • How to overwrite an existing permission?
    • Permissions defined
    • Revert group permissions to default
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Administration

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  • Article

    How can I show or require additional profile fields to be completed when members join my community?

    Verint Community enables custom profile fields to be defined. These custom profile fields can also be shown and optionally required on new member registrations. Once your custom profile fields are defined…
  • Article

    How can I specify which types of member avatars are allowed and the default member avatar?

    To manage all avatar- and cover-photo-related options for a community, navigate to Administration > Membership > Avatar Options : From here, you can specify the maximum dimensions of cover photos and…
  • Article

    How can I start or stop the job service?

    Verint Job Service runs as a background service in Windows. The service itself can be started or stopped using the Windows Services application using the procedures below for troubleshooting or other purposes…
  • Article

    How can I synchronize Active Directory (AD) groups with Verint Community roles?

    This guide assumes that Active Directory / Windows Authentication and LDAP integration is already properly enabled and configured for your Verint Community site. Active Directory users can be synchronized…
  • Article

    How can I uninstall the job service?

    The Verint Community job service can be uninstalled from a server by opening a PowerShell as an administrator and navigating to the job service folder. The command to use depends on whether you are using…
  • Article

    How can I verify that members are creating accounts with their own email address?

    Verint Community 12 introduces an email verification workflow to reduce spam accounts and ensure that users own the email address they register with. How do I set up email verification? Email verification…
  • Article

    How do I add a community member?

    To manually create/add a member/user: Navigate to Members administration panel, Administration > Membership > Members . Click the 'Add Member' link. Complete the form.
  • Article

    How do I administer members?

    To administer members, navigate to Administration > Membership > Members : Use the search options to find and order members: Search for... : Search for members by their username, display name,…
  • Article

    How do I allow users to export their data?

    Allowing users to export their own data can be a way to build trust with your users and is also a GDPR requirement (data portability). Community offers the ability for users (optional) and administrators…
  • Article

    How do I assign a site role to a user?

    Verint Community automatically assigns the Everyone and Registered Users roles to each user when the account is created. However, an administrator can change or remove role assignments for each user. …
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