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Verint Community 11.x
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Verint Community 11.x
User Documentation Verint Community 11.x User Documentation
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • +General Topics
  • +How do I get to the administration panel?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

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Verint Community 11.x User Documentation

Verint Community is a free and commercial community platform that provides an integrated suite of modern user experience applications (forums, wikis, blogs, ideation, media galleries, groups, profiles, calendaring and activity streams) and social services (likes, ratings, reviews, and comments) with a full user experience and RESTful platform APIs. Verint Community is commonly used for digital marketing communities, customer support communities, private member communities and internal employee networks. Verint Community can be run on-premises or in the cloud and Verint Community gives you 100% control of what your community looks like.

How do I find answers to questions about Verint Community?

To get help with Verint Community, type details about your question in the search box above:

Or review common questions from the topics below:

Community Basics

  • What is a forum?
  • What is a blog?
  • What is a gallery?
  • What is a group?
  • What is a wiki?
  • What is a calendar?
  • What is ideation?
  • What is a Knowledge Collection?

Installation and Initial Setup

  • How do I install Telligent Community?
  • How do I upgrade Telligent Community?
  • How do I configure Telligent Community to meet the privacy requirement of my locale?
  • How can I configure how members can join the site and their initial experience?
  • How can I customize the fields available on members’ profiles?
  • How should I define groups and applications in my community?
  • How do I customize the look and feel of my community?

Ongoing Management and Moderation

  • How do I get to the contextual management panel?
  • How do I get to the administration panel?
  • How can I integrate my community with other websites and services?
  • How can I prevent spam content from being shown on my community?
  • How do I control the type and functionality of content that can be posted on my community?
  • How does moderation and abuse work?
  • How do I view reports?
  • How do I change permissions?
  • How do I write a blog post for another member?

Troubleshooting and Support

  • How can I diagnose a problem or get help?
  • How do I monitor the health of my community?
  • Release Notes for Community 11
  • Telligent
  • Professional Services
  • Submit a Support Ticket
  • Become a Partner
  • Request a Demo
  • Contact Us

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