On IIS7, the centralized file system (CFS) in which all user uploaded files are stored in Verint Community only works (and is only supported) when Verint Community is running under the Integrated Pipeline…
Media Galleries have a specific gallery-wide setting that must be enabled for users to receive notifications when new files have been posted. From the Gallery page go to Pencil Icon > Manage Gallery >…
When attempting to upload or view uploaded files (such as avatars, files within file galleries, post attachments, or other site files), you may run into errors instead of being able to view and/or download…
Verint Community provides system reports in your site; forums to discuss issues with other members; and Support.
Community provides the following reports:
Exceptions - Exceptions report the logged…
This section contains the following articles related to fine-tuning the performance of your Community site:
Learn about Verint Community's use of Caching and the related settings.
Learn how to manage…
Verint Community uses standard integration methods to embed content internally using IFRAME and externally using Webhooks. For more about these subjects as well as custom widgets and plugins, please see…
System Status
Some configuration issues and service accessibility issues could go undetected for periods of time resulting in temporary issues that are difficult to reproduce when they reach support…
Our quality assurance strategy is centered on continually evolving our testing process to prevent bugs from being created as the software is developed or from being encountered by our customers. We use…
First you need to enable embedding IFrames by going to Administration > Moderation > Filtering and checking "Frames", then save.
Once enabled, you will need to verify that it is enabled for the…
