Verint Community supports posting Status Messages within a group and to the entire community.
The Activity Stream provides a compilation of status messages, application activities (such as blog posts…
An improvement to search in Community 11.0 is the availability of Synonyms. Synonyms allow backend manipulation of search queries to include not just the exact search text provided by the user, but also…
For first-time Verint Community members, the platform offers the Tour Tips feature which points out important options and areas of your community.
For example, here's a Tour Tip for Bookmarks:
…
The Video Transcoder determines which part of the video is used as the "still" image when a video file is uploaded into the community. By default, the 5 second mark is used by Video Transcoder to select…
Ratings help indicate which content is considered the best, or has the most Content Quality, as decided by the community. Verint Community's ratings service allows users to rate content with a five-star…
Hashtags encourage users to spawn new conversations out of existing ones or incorporate others' conversations into a current one by highlighting topics across groups and applications.
How hashtags work…
A mention is a reference to a member, a group, an application, or content, within content. Mentions are added through the content editor and are shown as links to the member or location mentioned. When…
The activity stream is a historical record of activity throughout the site or within a group. It provides a single point to keep up to date on live changes and enables engagement by exposing common interactions…
An application is a Verint Community program (not a widget) that members use to manipulate data by creating it, posting it, commenting on it, viewing it, or deleting it. If you think of a group as a neighborhood…
Likes are used to express a positive opinion on content. Using likes, all community members have the ability to express positive sentiment. When members like a piece of content, status message or comment…
