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Verint Community 13.x
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    • Content Management
      • How can I move content from one area of my community to another?
      • How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?
      • How do I embed custom forms in my community?
      • How do I manage comments?
      • How can I control the types and sizes of files that members can upload?
      • How can I control which types of files can be embedded within forum threads and replies?
      • How do I export my data?
      • How do I insert a poll into content?
      • How do I use the content editor?
      • How should I store user contributed media?
      • How to avoid illegible image uploads
      • How to list most popular blog posts
      • Using Blogs to share the same content across multiple groups
      • What is document preview?
      • What is featured content?
      • What is the difference between Related / Recommended content, and how do they work?
      • What type of video files can I embed in my community?
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    • How can I identify abuse or SPAM within the community?
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    • How do I configure Verint Community to meet the privacy requirement of my locale?
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    • How to: load images inline
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Content Management

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  • Article

    How can I move content from one area of my community to another?

    Community Applications can easily be moved from one group to another. Click on the Pencil Icon > Manage (Application Name) > (Application Name) Options Scroll down to where the Current Group containing…
  • Article

    How can I render previews of documents (Word, Excel, PowerPoint, PDFs) in my community?

    Document Preview is designed to render an image of a supported document type in a gallery. Overview The application supports viewing PDF, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel…
  • Article

    How do I embed custom forms in my community?

    Verint Community 10.2 supports embedding custom functionality using FORM elements (or any HTML markup) using the Unfiltered HTML widget. Edit a page by going to Manage > Manage Theme > Edit this Page…
  • Article

    How do I manage comments?

    Comments are made on content within Verint Community and are managed within the context of the application in which the content the comment is on exists. Comments, like other content within Verint Community…
  • Article

    How can I control the types and sizes of files that members can upload?

    There are several ways of controlling file types and sizes that members can upload. First, you need to manage the Global List of file types allowed site wide: Pencil Tool > Administration > Moderation…
  • Article

    How can I control which types of files can be embedded within forum threads and replies?

    First check your Global File settings . To control the types of files that can be uploaded into your community click Pencil Icon > Administration > Moderation > Filtering and review the options for File…
  • Article

    How do I export my data?

    If your community has enabled the user data export feature , you can download all of your from content from the site. Where do I find the user export option? You can export your data from the 'Options…
  • Article

    How do I insert a poll into content?

    Polls can be embedded into supported content types. Enabling Polling Polling is subject to content filtering configuration. See How do I control the type and functionality of content that can be posted…
  • Article

    How do I use the content editor?

    This guide applies to all editors through Verint Community, however, the editor is subject to configuration specific to individual types of content and not all features will be available everywhere. See…
  • Article

    How should I store user contributed media?

    How should I store user contributed media? Note : You should make any changes referenced in this section before you upgrade your Verint Community site. Verint Community makes use of a Centralized File…
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