Before you can connect a community to Verint Knowledge Management Pro (KM Pro), you must be sure that you are running a KM Pro environment that is version 2022 R2 or higher, are using or capable of using…
Adding a CredSpark Interaction to Verint Community Content
IMPORTANT: This article assumes the CredSpark Embeddable has been installed and configured via the Community Administration Panel AND that the…
An administrator can view all defined roles, modify them, clone them, or create new ones. (Note that the admin can view - but not modify - the administrators role.)
Note : We recommend that you do not…
Note: This article is applicable to customers with On-Premises, Self-hosted, or AnyCloud Verint Community deployments.
Confirm KM Pro Package Installation is Complete and Running
From the Administration…
Verint Community makes use of a roles and permissions system to manage the actions that can be performed by members within the community.
Members, Roles, and Permissions
A member is placed into one…
Permission templates are used to define permissions at the group level when creating new groups or can be used to update existing groups by overwriting existing permissions. Each group type (see What is…
To overwrite a specific permission for a specific group type and site role. Navigate to Manage > Administration > Groups > Global Permissions
Click the 'Overwrite Permissions' button.
Groups…
Site
To assign these permissions, navigate to the site home page (or profile page), Management > Administration > Membership > Roles > [role name] . Click the role you want to edit and click Edit . …
You can revert group role permissions back to the default, restoring default permissions granted to newly created groups. To see whether or not a role's permissions have been customized, select the role…
