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Verint Community 11.x
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Verint Community 11.x
User Documentation When do notifications go to Subscribers?
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  • Verint Community 11.x User Documentation
  • +How do I install Telligent Community?
  • Getting Started
  • +General Topics
  • -How do I get to the administration panel?
    • How can I require acceptance of terms of service before member registration?
    • How can I show or require additional profile fields to be completed when members join my community?
    • How can I provide new members with a default set of friends?
    • How do I get to the contextual management panel?
    • How do I set the default timezone and date/time formats for my community?
    • How do I customize direct communication options such as email, notifications, and private messages?
    • When do notifications go to Subscribers?
    • How do I send an ad-hoc mass email to community members?
    • How do I manage advertisements in my community?
    • How can I control which types of files can be embedded within forum threads and replies?
    • How do I control the type and functionality of content that can be posted on my community?
  • +How do I administer members?
  • +How do I change permissions?
  • +What is an application?
  • +What is a group?
  • How should I define groups and applications in my community?
  • +What is a forum?
  • +What is a blog?
  • +What is a gallery?
  • +What is a wiki?
  • +What is a calendar?
  • +What is ideation?
  • +What is a Knowledge Collection?
  • +How do I view reports?
  • +What is a theme?
  • +What is an Achievement and how do I change or manage Achievements?
  • +How can I enable single sign-on (SSO)?
  • +How do I install chat support?
  • +How do I configure email integration?
  • +How do I translate my community?
  • How do I configure automations for my community?
  • +How can I identify abuse or SPAM within the community?
  • +Community Troubleshooting Guide
  • +How do I monitor the health of my community?
  • +Release Notes for Community 11
  • Accessibility
  • What are Points and how do I change or manage points?
  • Change system defaults for locking out users
  • How do I assign a site role to a user?
  • How do I change my password?
  • How do I change the options in my user profile?
  • How do I configure the available profile options?
  • How do I create an API key?
  • How do I customize my community in an upgrade-safe way?
  • How do I edit my profile?
  • How do I enable Google Analytics on Verint Community?
  • How do I show embedded tweets with videos (or pictures)?
  • IFRAME inclusion in the community
  • Shortened URLs
  • What are profile fields and how do I manage them?
  • What are Ratings?
  • What are the SEO features in Verint Community?
  • What is a leaderboard?
  • What is the difference between Related / Recommended content, and how do they work?

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When do notifications go to Subscribers?

When are email notifications triggered to subscribers?

Table of Contents

  • Blog Post
  • Blog Post Comment
  • Forum Post
  • Forum Reply/Comment
  • Wiki Page
  • Wiki Page Comment
  • Gallery File Upload
  • Gallery Comment

Blog Post

New Post

Edit Post

Move Post

  • Who Receives Notification: Blog Subscribers (if Moving a post recipients are subscribers of the destination blog)
  • User Action Needed: Click Turn Blog Notifications On under Blog Actions on News tab
Blog Post Comment

New Comment


Edit Comment
  • Who Receives Notification: Blog Post Comment Subscribers
  • User Action Needed: Click Turn Comment Notifications On under Blog Post Actions when viewing blog post
  • Comments are not enabled on on all Blogs. Comments are turned on or off per Blog (entire Blog), not per Blog Post
  • Users who subscribe to a Blog only receive new blog posts (not comments). A user who wants comments on a blog post must chose to click Turn Comment Notifications on under Blog Post Actions

Forum Post

New Post

Edit Post

Move Post

  • Who Receives Notification: Forum Subscribers (if Moving a post recipients are subscribers of the destination forum)
  • User Action Needed: Click Turn Forum Notifications On under Forum Actions on Q&A tab
Forum Reply

New Reply

Edit Reply

  • Who Receives Notification: Forum Subscribers
  • User Action Needed: Click Turn Forum Notifications On under Forum Actions
  • Members can choose to Mute the thread under Forum Thread Actions when viewing the thread
Wiki Page

New Page

Edit Page

Move Page

  • Who Receives Notification: Wiki Page Subscribers for edits only
  • User Action Needed: Click Turn Page Notifications On under Wiki Page Actions when viewing Wiki Page
  • Author can chose to suppress notifications by choosing the Skip Notifications for Minor Edits option in edit mode
Wiki Page Comment

New Comment

Edit Comment

  • Who Receives Notification: Wiki Page Comment Notification Subscribers
  • User Action Needed: Click Turn Comment Notifications On under Wiki Page Actions when viewing Wiki Page
  • Comments are not enabled on on all Wikis. Comments are turned on or off per Wiki (entire Wiki), not per Wiki Page
Gallery File Upload

New Upload

Edit Upload

Move Upload

  • Who Receives Notification: N/A
  • User Action Needed: N/A
  • Work around is to post a comment for new uploads so subscribers are notified of the new content
Gallery Comment

New Comment

Edit Comment

  • Who Receives Notification: Gallery Subscribers
  • User Action Needed: Click gear and then Turn Gallery Notifications On when viewing the gallery tab

Special Thanks to Tammy Eck for creatiing this document.

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