How do I capture a forum thread to a wiki?

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As your community grows, you might need to reorganize some of your forum content differently to make it more accessible to members. For example, you might find that a recurring issue or question appears in your forums but has been answered multiple times and has a verified answer, so you want to give that information a dedicated page in a wiki. The Telligent Community Server capture thread to wiki option lets you do just that from both discussion and Q&A forums.

The capture thread to wiki is an option in the post page Options panel.

How thread capture works

Capture the forum thread

1. On the forum Home Page, click the thread you want to capture. The post page appears.
2. Click More on the thread page.
3. Select Capture to wiki. If more than one wiki is present in the group, a drop-down list of available wikis appears.
4. Click the wiki where you want the thread to appear.
5. Click Capture. The new wiki page has a pre-populated title field with the original question. The parent field is unfilled, but you can choose that. The wiki page text contains a link back to the forum thread. (The forum thread remains intact in the forum, and links to the wiki page as well.)

Recapture a thread

If a thread is subsequently changed, such as by being re-answered, the wiki page does not show the updated information or any notification of the change. In order to update the wiki page, you can recapture the thread.

1. Click the updated thread in the forum thread list. The post page appears.
2. Click More.
3. Click Recapture. The wiki page is updated with the new information.

Unlink the wiki page and forum thread

As a forum admin, you can remove the link from the forum thread to the wiki page.

1. Click the updated thread in the forum thread list. The post page appears.
2. Click Remove link to wiki.
3. Click OK in the confirmation dialog box. The forum thread no longer displays a link to the wiki page or capture information.