POST (Header:PUT) api.ashx/v2/articles/helpfulness/{helpfulnessId}.{json|xml}
Request Parameters
| Name | Type | Location | Description | Required | Default | Options |
|---|---|---|---|---|---|---|
| HelpfulnessId | int | Request Body | Id of the helpfulness rating/response the resolution is for. | Required | ||
| Ignore | bool | Request Body | Whether or not to ignore this response as invalid or not actionable | Optional | ||
| ResolvedArticleVersionId | Guid | Request Body | Id of the article version the helpfulness rating was resolved by. | Optional | ||
| UnresolvedArticleVersionId | Guid | Request Body | Removes a version from potentially resolving a feedback item. | Optional |
Example Requests
Widget Javascript
jQuery.telligent.evolution.put({
url: jQuery.telligent.evolution.site.getBaseUrl() + 'api.ashx/v2/articles/helpfulness/{helpfulnessId}.json',
data: {
'helpfulnessId': '6'
}
}).then(function(response) {
// use response
});Example Responses
JSON
{
"Helpfulness": {
"Id": 6,
"IsHelpful": true,
"IsIgnored": null,
"CreateDate": "2012-01-04T00:00:00",
"ResolvedDate": "2012-05-02T00:00:00",
"Article": {
"Id": "49fec544-6df7-4a82-872b-f8be586d5e9e",
"Identifier": "identifier",
"UrlKey": "urlkey",
"Title": "title",
"Body": null,
"Type": {
"Id": 25,
"Name": "name",
"ImageUrl": "imageurl"
},
"Url": "url",
"Version": "9f5a6721-639d-4e1d-ab6a-ce63b7750f46",
"CreateDate": "2012-06-04T00:00:00",
"IsPublished": true,
"PublishDate": "2011-05-28T00:00:00",
"PublishEndDate": "2011-12-09T00:00:00",
"LastUpdateDate": "2012-03-29T00:00:00",
"Author": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": {
"Author": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": {
"Author": null,
"Body": "body",
"CreatedDate": null,
"ReplyCount": 8,
"Group": null,
"AttachedUrl": "attachedurl",
"HasReplies": null,
"ContentId": "fe65240b-044c-4292-9946-f10e0361ecff",
"ContentType": "56f1a3ec-14bb-45c6-949f-ee7776d68c78",
"Url": "url",
"IsPublished": true,
"Content": null,
"Id": "fe65240b-044c-4292-9946-f10e0361ecff"
},
"Id": 4
},
"Body": "body",
"CreatedDate": "2012-04-19T00:00:00",
"ReplyCount": 7,
"Group": {
"AvatarUrl": "avatarurl",
"DateCreated": "2012-01-16T00:00:00",
"Description": "description",
"Key": "key",
"Name": "name",
"ParentGroupId": 27,
"Url": "url",
"TotalMembers": 32,
"HasGroups": true,
"GroupCount": 52,
"GroupType": "grouptype",
"EnableGroupMessages": true,
"EnableContact": true,
"SearchUniqueId": "searchuniqueid",
"IsEnabled": true,
"ExtendedAttributes": [],
"ContainerId": "bd519379-b61f-4e2f-b0f9-c0f28c5cceb1",
"ContainerTypeId": "23b05a61-c3e5-4451-90d9-bfa00453bce4",
"Container": {
"ContainerId": "9ba1ec43-dc34-4e27-a579-4a0855144e2f",
"ContainerTypeId": "e3715662-2528-4ba1-84a7-bfcd9d548f80",
"HtmlName": "htmlname",
"Url": "url",
"AvatarUrl": "avatarurl"
},
"Id": 19
},
"AttachedUrl": "attachedurl",
"HasReplies": true,
"ContentId": "2d525bad-c4df-470d-a193-a1c6d66e5c3e",
"ContentType": "56f1a3ec-14bb-45c6-949f-ee7776d68c78",
"Url": "url",
"IsPublished": true,
"Content": {
"CreatedByUser": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": null,
"Id": null
},
"ContentId": "44df201a-07e6-42eb-96c7-8ce7ce35aab6",
"ContentTypeId": "49fec544-6df7-4a82-872b-f8be586d5e9e",
"CreatedDate": "2012-01-04T00:00:00",
"HtmlName": "htmlname",
"HtmlDescription": "htmldescription",
"Url": "url",
"AvatarUrl": "avatarurl",
"Application": {
"ApplicationId": "9f5a6721-639d-4e1d-ab6a-ce63b7750f46",
"ApplicationTypeId": "fe65240b-044c-4292-9946-f10e0361ecff",
"HtmlName": "htmlname",
"HtmlDescription": "htmldescription",
"Url": "url",
"AvatarUrl": "avatarurl",
"Container": null
}
},
"Id": "2d525bad-c4df-470d-a193-a1c6d66e5c3e"
},
"Id": 112
},
"Categories": [
{
"Category": {
"Id": 61,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": null,
"Url": "url",
"CreatedBy": null,
"Prefix": "prefix",
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": {
"Id": null,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": null,
"UrlKey": null,
"Description": null,
"CreateDate": null,
"Group": null,
"Url": null,
"CreatedBy": null,
"Prefix": null,
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": null,
"HasChildren": null,
"SortOrder": null,
"ImageUrl": null,
"DefaultArticleId": null
},
"HasChildren": true,
"SortOrder": 18,
"ImageUrl": null,
"DefaultArticleId": "bd519379-b61f-4e2f-b0f9-c0f28c5cceb1"
},
"SortOrder": 76
},
{
"Category": {
"Id": 6,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": null,
"Url": "url",
"CreatedBy": null,
"Prefix": "prefix",
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": {
"Id": null,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": null,
"UrlKey": null,
"Description": null,
"CreateDate": null,
"Group": null,
"Url": null,
"CreatedBy": null,
"Prefix": null,
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": null,
"HasChildren": null,
"SortOrder": null,
"ImageUrl": null,
"DefaultArticleId": null
},
"HasChildren": true,
"SortOrder": 25,
"ImageUrl": null,
"DefaultArticleId": "9ba1ec43-dc34-4e27-a579-4a0855144e2f"
},
"SortOrder": 8
}
],
"ArticleCollection": {
"Id": "e3715662-2528-4ba1-84a7-bfcd9d548f80",
"EnableHelpfulness": true,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": {
"AvatarUrl": "avatarurl",
"DateCreated": "2012-05-02T00:00:00",
"Description": "description",
"Key": "key",
"Name": "name",
"ParentGroupId": 4,
"Url": "url",
"TotalMembers": 7,
"HasGroups": true,
"GroupCount": 27,
"GroupType": "grouptype",
"EnableGroupMessages": true,
"EnableContact": true,
"SearchUniqueId": "searchuniqueid",
"IsEnabled": true,
"ExtendedAttributes": [
{
"Key": "key",
"Value": "value"
},
{
"Key": "key",
"Value": "value"
}
],
"ContainerId": "6cdcf200-3bad-476d-af45-97b52545c337",
"ContainerTypeId": "23b05a61-c3e5-4451-90d9-bfa00453bce4",
"Container": {
"ContainerId": "b04540ec-eb38-4fa1-b7bb-e3fde05401b4",
"ContainerTypeId": "44df201a-07e6-42eb-96c7-8ce7ce35aab6",
"HtmlName": "htmlname",
"Url": "url",
"AvatarUrl": "avatarurl"
},
"Id": 32
},
"Url": "url",
"CreatedBy": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": {
"Author": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": null,
"Id": null
},
"Body": "body",
"CreatedDate": "2012-06-04T00:00:00",
"ReplyCount": 52,
"Group": {
"AvatarUrl": "avatarurl",
"DateCreated": null,
"Description": "description",
"Key": "key",
"Name": "name",
"Url": "url",
"TotalMembers": null,
"HasGroups": true,
"GroupCount": null,
"GroupType": "grouptype",
"EnableGroupMessages": true,
"EnableContact": true,
"SearchUniqueId": "searchuniqueid",
"IsEnabled": true,
"ExtendedAttributes": [],
"ContainerId": "49fec544-6df7-4a82-872b-f8be586d5e9e",
"ContainerTypeId": "23b05a61-c3e5-4451-90d9-bfa00453bce4",
"Container": null,
"Id": null
},
"AttachedUrl": "attachedurl",
"HasReplies": true,
"ContentId": "9ba1ec43-dc34-4e27-a579-4a0855144e2f",
"ContentType": "56f1a3ec-14bb-45c6-949f-ee7776d68c78",
"Url": "url",
"IsPublished": true,
"Content": {
"CreatedByUser": null,
"ContentId": "2d525bad-c4df-470d-a193-a1c6d66e5c3e",
"ContentTypeId": "bd519379-b61f-4e2f-b0f9-c0f28c5cceb1",
"CreatedDate": "2011-05-28T00:00:00",
"HtmlName": "htmlname",
"HtmlDescription": "htmldescription",
"Url": "url",
"AvatarUrl": "avatarurl",
"Application": null
},
"Id": "9ba1ec43-dc34-4e27-a579-4a0855144e2f"
},
"Id": 19
},
"Prefix": "prefix",
"DefaultType": {
"Id": 112,
"Name": "name",
"ImageUrl": "imageurl"
},
"DefaultArticleId": "e3715662-2528-4ba1-84a7-bfcd9d548f80",
"ThemeId": "6cdcf200-3bad-476d-af45-97b52545c337"
},
"PublishGroup": {
"Id": 61,
"Name": "name",
"ArticleCollection": {
"Id": "b04540ec-eb38-4fa1-b7bb-e3fde05401b4",
"EnableHelpfulness": true,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": {
"AvatarUrl": "avatarurl",
"DateCreated": "2011-12-09T00:00:00",
"Description": "description",
"Key": "key",
"Name": "name",
"ParentGroupId": 18,
"Url": "url",
"TotalMembers": 76,
"HasGroups": true,
"GroupCount": 6,
"GroupType": "grouptype",
"EnableGroupMessages": true,
"EnableContact": true,
"SearchUniqueId": "searchuniqueid",
"IsEnabled": true,
"ExtendedAttributes": [],
"ContainerId": "44df201a-07e6-42eb-96c7-8ce7ce35aab6",
"ContainerTypeId": "23b05a61-c3e5-4451-90d9-bfa00453bce4",
"Container": {
"ContainerId": "49fec544-6df7-4a82-872b-f8be586d5e9e",
"ContainerTypeId": "9f5a6721-639d-4e1d-ab6a-ce63b7750f46",
"HtmlName": "htmlname",
"Url": "url",
"AvatarUrl": "avatarurl"
},
"Id": 25
},
"Url": "url",
"CreatedBy": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": {
"Author": null,
"Body": "body",
"CreatedDate": null,
"ReplyCount": 8,
"Group": null,
"AttachedUrl": "attachedurl",
"HasReplies": null,
"ContentId": "fe65240b-044c-4292-9946-f10e0361ecff",
"ContentType": "56f1a3ec-14bb-45c6-949f-ee7776d68c78",
"Url": "url",
"IsPublished": true,
"Content": null,
"Id": "fe65240b-044c-4292-9946-f10e0361ecff"
},
"Id": 4
},
"Prefix": "prefix",
"DefaultType": {
"Id": 7,
"Name": "name",
"ImageUrl": "imageurl"
},
"DefaultArticleId": "bd519379-b61f-4e2f-b0f9-c0f28c5cceb1",
"ThemeId": "9ba1ec43-dc34-4e27-a579-4a0855144e2f"
},
"CreateDate": "2012-03-29T00:00:00",
"PublishDate": "2012-04-19T00:00:00",
"PublishEndDate": "2012-01-16T00:00:00",
"IsPublished": true,
"IsDeleted": true,
"DeleteDate": "2012-01-04T00:00:00",
"PublishedVersionCount": 27,
"UnpublishedVersionCount": 32
},
"SuppressNotifications": true,
"Tags": [
"string",
"string"
],
"MetaTitle": "metatitle",
"MetaDescription": "metadescription",
"MetaKeywords": "metakeywords",
"ActiveVersionCount": 52,
"Content": null
},
"ArticleVersion": {
"Id": "e3715662-2528-4ba1-84a7-bfcd9d548f80",
"Identifier": "identifier",
"UrlKey": "urlkey",
"Title": "title",
"Body": null,
"Type": {
"Id": 19,
"Name": "name",
"ImageUrl": "imageurl"
},
"Url": "url",
"Version": "6cdcf200-3bad-476d-af45-97b52545c337",
"CreateDate": "2012-05-02T00:00:00",
"PublishGroup": {
"Id": 112,
"Name": "name",
"ArticleCollection": {
"Id": "b04540ec-eb38-4fa1-b7bb-e3fde05401b4",
"EnableHelpfulness": true,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": {
"AvatarUrl": "avatarurl",
"DateCreated": "2012-06-04T00:00:00",
"Description": "description",
"Key": "key",
"Name": "name",
"ParentGroupId": 61,
"Url": "url",
"TotalMembers": 18,
"HasGroups": true,
"GroupCount": 76,
"GroupType": "grouptype",
"EnableGroupMessages": true,
"EnableContact": true,
"SearchUniqueId": "searchuniqueid",
"IsEnabled": true,
"ExtendedAttributes": [],
"ContainerId": "44df201a-07e6-42eb-96c7-8ce7ce35aab6",
"ContainerTypeId": "23b05a61-c3e5-4451-90d9-bfa00453bce4",
"Container": {
"ContainerId": "49fec544-6df7-4a82-872b-f8be586d5e9e",
"ContainerTypeId": "9f5a6721-639d-4e1d-ab6a-ce63b7750f46",
"HtmlName": "htmlname",
"Url": "url",
"AvatarUrl": "avatarurl"
},
"Id": 6
},
"Url": "url",
"CreatedBy": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": {
"Author": null,
"Body": "body",
"CreatedDate": null,
"ReplyCount": 25,
"Group": null,
"AttachedUrl": "attachedurl",
"HasReplies": null,
"ContentId": "fe65240b-044c-4292-9946-f10e0361ecff",
"ContentType": "56f1a3ec-14bb-45c6-949f-ee7776d68c78",
"Url": "url",
"IsPublished": true,
"Content": null,
"Id": "fe65240b-044c-4292-9946-f10e0361ecff"
},
"Id": 8
},
"Prefix": "prefix",
"DefaultType": {
"Id": 4,
"Name": "name",
"ImageUrl": "imageurl"
},
"DefaultArticleId": "bd519379-b61f-4e2f-b0f9-c0f28c5cceb1",
"ThemeId": "9ba1ec43-dc34-4e27-a579-4a0855144e2f"
},
"CreateDate": "2011-05-28T00:00:00",
"PublishDate": "2011-12-09T00:00:00",
"PublishEndDate": "2012-03-29T00:00:00",
"IsPublished": true,
"IsDeleted": true,
"DeleteDate": "2012-04-19T00:00:00",
"PublishedVersionCount": 7,
"UnpublishedVersionCount": 27
},
"ReadyToPublish": true,
"IsPublished": true,
"IsPendingReview": true,
"PublishDate": "2012-01-16T00:00:00",
"PublishEndDate": "2012-01-04T00:00:00",
"LastUpdateDate": "2012-05-02T00:00:00",
"SuppressNotifications": true,
"Author": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": {
"Author": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": {
"Author": null,
"Body": "body",
"CreatedDate": null,
"ReplyCount": 32,
"Group": null,
"AttachedUrl": "attachedurl",
"HasReplies": null,
"ContentId": "e3715662-2528-4ba1-84a7-bfcd9d548f80",
"ContentType": "56f1a3ec-14bb-45c6-949f-ee7776d68c78",
"Url": "url",
"IsPublished": true,
"Content": null,
"Id": "e3715662-2528-4ba1-84a7-bfcd9d548f80"
},
"Id": 52
},
"Body": "body",
"CreatedDate": "2012-06-04T00:00:00",
"ReplyCount": 19,
"Group": {
"AvatarUrl": "avatarurl",
"DateCreated": "2011-05-28T00:00:00",
"Description": "description",
"Key": "key",
"Name": "name",
"ParentGroupId": 112,
"Url": "url",
"TotalMembers": 61,
"HasGroups": true,
"GroupCount": 18,
"GroupType": "grouptype",
"EnableGroupMessages": true,
"EnableContact": true,
"SearchUniqueId": "searchuniqueid",
"IsEnabled": true,
"ExtendedAttributes": [],
"ContainerId": "b04540ec-eb38-4fa1-b7bb-e3fde05401b4",
"ContainerTypeId": "23b05a61-c3e5-4451-90d9-bfa00453bce4",
"Container": {
"ContainerId": "44df201a-07e6-42eb-96c7-8ce7ce35aab6",
"ContainerTypeId": "49fec544-6df7-4a82-872b-f8be586d5e9e",
"HtmlName": "htmlname",
"Url": "url",
"AvatarUrl": "avatarurl"
},
"Id": 76
},
"AttachedUrl": "attachedurl",
"HasReplies": true,
"ContentId": "6cdcf200-3bad-476d-af45-97b52545c337",
"ContentType": "56f1a3ec-14bb-45c6-949f-ee7776d68c78",
"Url": "url",
"IsPublished": true,
"Content": {
"CreatedByUser": {
"AvatarUrl": "avatarurl",
"DisplayName": "displayname",
"ProfileUrl": "profileurl",
"Username": "username",
"CurrentStatus": null,
"Id": null
},
"ContentId": "2d525bad-c4df-470d-a193-a1c6d66e5c3e",
"ContentTypeId": "bd519379-b61f-4e2f-b0f9-c0f28c5cceb1",
"CreatedDate": "2011-12-09T00:00:00",
"HtmlName": "htmlname",
"HtmlDescription": "htmldescription",
"Url": "url",
"AvatarUrl": "avatarurl",
"Application": {
"ApplicationId": "9ba1ec43-dc34-4e27-a579-4a0855144e2f",
"ApplicationTypeId": "e3715662-2528-4ba1-84a7-bfcd9d548f80",
"HtmlName": "htmlname",
"HtmlDescription": "htmldescription",
"Url": "url",
"AvatarUrl": "avatarurl",
"Container": null
}
},
"Id": "6cdcf200-3bad-476d-af45-97b52545c337"
},
"Id": 6
},
"Categories": [
{
"Category": {
"Id": 25,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": null,
"Url": "url",
"CreatedBy": null,
"Prefix": "prefix",
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": {
"Id": null,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": null,
"UrlKey": null,
"Description": null,
"CreateDate": null,
"Group": null,
"Url": null,
"CreatedBy": null,
"Prefix": null,
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": null,
"HasChildren": null,
"SortOrder": null,
"ImageUrl": null,
"DefaultArticleId": null
},
"HasChildren": true,
"SortOrder": 8,
"ImageUrl": null,
"DefaultArticleId": "b04540ec-eb38-4fa1-b7bb-e3fde05401b4"
},
"SortOrder": 4
},
{
"Category": {
"Id": 7,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": null,
"Url": "url",
"CreatedBy": null,
"Prefix": "prefix",
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": {
"Id": null,
"Name": "name",
"Description": "description",
"ArticleCollection": {
"Id": null,
"EnableHelpfulness": null,
"Name": null,
"UrlKey": null,
"Description": null,
"CreateDate": null,
"Group": null,
"Url": null,
"CreatedBy": null,
"Prefix": null,
"DefaultType": null,
"DefaultArticleId": null,
"ThemeId": null
},
"Parent": null,
"HasChildren": null,
"SortOrder": null,
"ImageUrl": null,
"DefaultArticleId": null
},
"HasChildren": true,
"SortOrder": 27,
"ImageUrl": null,
"DefaultArticleId": "44df201a-07e6-42eb-96c7-8ce7ce35aab6"
},
"SortOrder": 32
}
],
"ArticleCollection": {
"Id": "49fec544-6df7-4a82-872b-f8be586d5e9e",
"EnableHelpfulness": true,
"Name": "name",
"UrlKey": "urlkey",
"Description": "description",
"CreateDate": null,
"Group": {
"AvatarUrl": "avatarurl",
"DateCreated": "2012-03-29T00:00:00",
"Description": "description",
"Key": "key",
"Name": "name",
"ParentGroupId": 52,
"Url": "url",
"TotalMembers": 19,
"HasGroups": true,
"GroupCount": 112,
"GroupType": "grouptype",
"EnableGroupMessages": true,
"EnableContact": true,
"SearchUniqueId": "searchuniqueid",
"IsEnabled": true,
"ExtendedAttributes": [
{
"Key": "key",
"Value": "value"
},
{
"Key": "key",
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