You’re well aware that your community can help you engage more deeply and widely with your customers, and reap the benefits of that engagement. A great community can make the all the difference between being a world-class company that domi...
Communities of Practice are challenging. But the results can change the profession you work in for the better, and maybe even make the world a better place.
How’s that for a reason to go social?
Hearing First is an organization that suppor...
A quick Google search of ‘the benefits of an online community’ provides a plethora of encouraging results; from reducing support tickets, increased customer satisfaction, customer retention and advocacy, to improving SEO, increasing produ...
Olympus is a well-known company, operating in several markets. One of their important product lines is cameras.
Approximately two years ago, Olympus came to us (Actum) with an idea of building a community portal, based on Telligent Community 8.5. Th...
Today we are happy to announce the general availability of Telligent Community 10.
Get Telligent Community 10.0
Some of the key features in this release are:
Visually threaded comments and forum replies
New, live conversation experience along with s...
Thinking about creating an online social community for your organization?
Check out this awesome Whitepaper by The Aberdeen Group with some great ROIs that you can use to show the benefits of community.
Report Highlights:
- Companies with an onl...
Version: 3.0.1701.18
Recently the 'SAML Authentication Plugin' project on github (https://github.com/Telligent/SAML) has been updated.
Versions 3.0.1701.18 onward now properly honor the NameID attribute of the SAML token and use that va...
With the release of Telligent Community 10.0 just around the corner we wanted to share some details about one of the larger developments efforts in this release: Assembly Restructuring.
Source Reorganization
In Telligent Community 10.0 we have re-or...
This document will provide a brief overview of how investing in an online community platform helps organizations improve four key areas of the business:
Impact on Customer Experience Results
Impact on Marketing Results
Impact on Sales Results
Impact...
