I’m happy to announce that Telligent will be using Desk.com as its new customer support portal. This will enable our customers to open support cases, interact with our support team , and see the status of all cases they, or their designated partners, have initiated.
We are officially switching over to Desk.com today, where all new support cases will be created.
Here is how to get started:
Thank you to our customers for their patience as we decided on what new system to use. Special thank you to our customers that helped us Beta test the product to ensure everyone has a great experience interacting with our support team!
If you have any questions or concerns, I am just a click away and would be happy to help!