Verint Community supports enables automations to identify a specific integration target. Supported targets are:
General Purpose Automations
General purpose automations don't identify a specific target and are best suited for general business rules and external integrations.
Achievement Automations
Achievement automations allow automations to integrate with achievements to enable automatically awarding and revoking achievements.
Points Automations
Points automations allow automations to integrate with points to enable points to be automatically awarded or revoked.